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Front Desk Associate

Front Desk Associate

Scenthound Birmingham, MIBirmingham, MI, US
30+ days ago
Job type
  • Part-time
Job description

Benefits :

  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development

About the Role

As a Front Desk Associate , you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience . This role is ideal for someone who is motivated, coachable, and eager to grow into a leadership position. We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand.

What You’ll Do

  • Drive membership sales by educating customers on the benefits of routine wellness care
  • Build strong relationships with dog parents and provide outstanding customer service
  • Promote and schedule first-time visits to introduce customers to our services
  • Maintain a clean, organized, and professional front desk environment
  • Ensure dog safety protocols are always followed to provide a stress-free experience for pets

    • What We’re Looking For

  • A sales-driven mindset with a passion for helping customers make informed decisions
  • Proactive and coachable , with a desire to learn and grow in a fast-paced environment
  • Strong communication and people skills to engage with customers and build relationships
  • A passion for dog wellness and safety
  • Retail, hospitality, or membership-based sales experience is a plus

    • Career Path & Growth

    At Scenthound, we believe in developing future leaders . High-performing Membership Sales Associates will have a clear path to management roles , including Assistant Manager and Membership Sales Manager positions as we continue to expand nationwide.

    Why Join Scenthound?

  • Competitive hourly pay
  • A fast-growing company with leadership and growth opportunities
  • A supportive team environment with ongoing training and development
  • A chance to be part of a mission-driven company dedicated to dog wellness and safety

    • If you are an outgoing, driven, and customer-focused individual who wants to grow with a company that makes a difference, apply today and start your career with Scenthound!

    Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our North Star is to enrich the connection between people and their dogs. We offer membership-based wellness services that focus on a dog’s Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring they stay clean and healthy. Above all, dog safety is our top priority , and we are committed to creating a safe, stress-free experience for every dog in our care.

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    Front Desk Associate • Birmingham, MI, US