AVP, Associate Creative Director Job at Synchrony in Charlotte

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Role Summary / Purpose : Synchrony is building a world-class creative organization dedicated to driving results with retail and payments partners while delivering outstanding customer experiences. We are seeking an Associate Creative Director to join Goldmind, our in-house creative agency. The ideal candidate is a creative thinker, collaborator, storyteller, and leader. Responsibilities include leading a team, directing their work, and elevating creative outputs across platforms targeting B2B and B2C audiences.

Working Style : We offer flexibility to work from home, nearby hubs, or in our offices, with occasional in-office requirements for meetings and events.

Key Responsibilities : Concept, execute, and direct diverse creative projects such as campaigns, social media, web pages, presentations, emails, display ads, and in-person experiences.

Collaborate with creatives and vendors to exceed project expectations.

Manage and inspire creative team members, fostering collaboration and bold ideas.

Present work to teams, clients, and leadership.

Conduct reviews and provide constructive feedback.

Align with managerial and creative leadership on vision and communication.

Work with project teams to meet objectives and timelines.

Uncover insights, especially in the Health & Wellness industry, and connect them to creative solutions.

Adhere to budgets and processes, advocating for improvements.

Deliver creative solutions that positively impact brand and business metrics.

Qualifications : Bachelor’s Degree or 8+ years of relevant experience in digital design / video in an agency or in-house setting.

5+ years of experience managing digital projects, with proficiency in Adobe Creative Suite and Figma.

Comfortable in fast-paced digital environments.

Willing to travel occasionally (up to 5%).

Must provide a portfolio or work samples to be considered.

Preferred Characteristics : Degree in advertising, design, communications, or related fields.

Experience in B2B, integrated campaigns, social media, and conceptual thinking.

Availability during East Coast business hours.

Expertise in Adobe Creative Suite and Figma, with preference for experience in health / wellness or financial services industries.

Strong leadership, communication, and presentation skills.

Creative, innovative, and trend-aware.

Proficient in MS Office.

Graduate degree preferred.

Additional Details : Salary range : $90,000 - $155,000 USD annually, plus potential bonuses. Compensation depends on experience and market adjustments.

Eligibility & Commitment : Must be 18+, with a high school diploma or higher.

Willing to undergo background checks, drug testing, and fingerprinting.

Legal authorization to work in the U.S. required; no visa sponsorship.

Our Culture & Inclusion : We value diversity and inclusion, fostering a culture where all voices are heard and respected. Join us in building a community where everyone belongs.

Accommodations : We provide reasonable accommodations for applicants with disabilities. Contact our support line at 1-866-301-5627 for assistance.

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