Job Title : Sr. Software Engineer
Classification : Exempt (Salaried)
Reports to : Director of Engineering
About the role :
The Senior Software Engineer at inKind is responsible for designing and building systems that operate reliably at scale as we continue to grow our financial and hospitality technology platform. You’ll architect and implement high-availability services, solve complex distributed systems challenges, and ensure data integrity across mission-critical financial workflows.
This is a deeply technical, hands-on role. You’ll lead through code, make architectural decisions validated by implementation, and build systems that can withstand real-world load and failure scenarios. Your work will directly impact the restaurants and partners who rely on inKind for real-time financial operations.
About inKind :
inKind is a mission-driven company. Its mission is to empower restaurants and enrich customer experiences.
We achieve this by :
- Providing flexible funding solutions to restaurants, helping them thrive and overcome financial challenges.
- Building a loyalty platform that connects customers with their favorite restaurants and rewards them for their support.
- Creating stronger communities by supporting local businesses and fostering connections between restaurants and customers.
We're on a journey to :
Transforming the restaurant industry : inKind aims to reshape how restaurants access funding, operate, and connect with customers.Creating a thriving restaurant ecosystem : They strive to build a sustainable and prosperous environment for restaurants by providing resources and opportunities.Empowering restaurateurs : inKind seeks to equip owners with the tools and support they need to achieve their dreams and build fulfilling careers.Enhancing customer experiences : Their goal is to provide customers with diverse and rewarding dining experiences while celebrating local businesses.And we are looking for passionate developers to join us in building and scaling our technology platform.
Who you are :
Systems Thinker : You understand how components interact, can identify bottlenecks, and prioritize design for resilience and scalePragmatic Engineer : You know when to refactor, when to optimize, and when "good enough" is the right choiceArchitectural Leader : You can translate complex problems into scalable, reliable systems and guide others through implementationOperationally Minded : You’ve supported systems in production, debugged issues under load, and designed for reliability from day oneSecurity-Aware : You build with authentication, authorization, and secure data handling in mindClear Communicator : You articulate technical tradeoffs to technical and non-technical stakeholders with clarity and confidenceRole Responsibilities :
Distributed Systems & Platform Engineering
Design and implement scalable, distributed systems that power financial transactions, real-time events, and complex business workflowsBuild for scale with attention to capacity planning, failure modes, and performance characteristicsEnsure data consistency and reliability across distributed operations—especially in scenarios where eventual consistency is insufficientArchitect secure systems for financial operations, protecting sensitive data and enabling compliant money movement.Reliability, Observability & Operations
Own system reliability by designing for failure, incorporating observability, and anticipating operational challengesLead debugging efforts for high-scale production issues, including performance bottlenecks, distributed race conditions, and transactional failuresParticipate in on-call rotations and continuously improve system resilienceTechnical Leadership & Collaboration
Drive architectural decisions through hands-on implementation, not static documentationPartner closely with engineering, product, and other XFN teams to align system design with company goalsMentor engineers, influence engineering best practices, and contribute to a culture of technical excellenceMake pragmatic decisions about when to refactor, rewrite, or maintain existing systems as the platform evolvesEssential Requirements :
8+ years of experience building and operating production systems at scaleStrong systems design abilities, including capacity planning, failure modeling, distributed state management, and performance optimizationDeep understanding of distributed systems fundamentals (CAP theorem, idempotency, consistency models)Expertise in at least one major web framework at scale (Rails, Django, Express, Fastify, etc.)Strong database skills : indexing strategies, query optimization, transaction isolation, denormalization tradeoffsDemonstrated experience debugging production systems and designing for high availabilitySolid understanding of authentication, authorization, and secure API designNice to have :
Experience scaling systems through rapid growth, with firsthand stories of what broke and how you fixed itBackground in payments, financial transactions, or regulated industriesExperience designing distributed systems patterns (e.g., circuit breakers, retries, timeouts, event-driven workflows)Comfort working in or migrating large Rails systems (our core stack), while being tool-agnostic where appropriateEnd-to-end experience across design, implementation, operations, and long-term evolution of production systemsWhat We Offer :
Generous PTO and company holiday policy + company paid Short Term Disability100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional costChild Care Benefits and generous parental leaveDog-friendly workspace in a secure building with great views of downtown AustinDaily lunches and snacks for in-office team membersThis is an on-site role at our Austin, TX headquarters.Salary :
$160,000 - 185,000, DOEinKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
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