Vice President, Client Processing I

Vice President, Client Processing I

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President, Client Processing I to join our team in Lake Mary, FL (4days in the office per week).

In this role, you'll make an impact in the following ways :

• Provide complex analytics and reporting services, working to improve and automate Client Processing systems.
• Manage complex external client issues including ongoing client servicing for various programs, post-sales support, resolving operational issues, and product implementations.
• Allocate and coordinate work within a team or project as needed.
• Assist in communicating needs and issues with internal and external clients.
• Participate in innovative product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.
• Solve complex problems using in-depth knowledge of system intricacies, applying ingenuity and creativity to common repeat problems and determining more permanent resolutions.
• Provide technical assistance and support to lower-level client processing roles.
• Supervise a small Client Processing team.
• Contribute to the achievement of team objectives.

To be successful in this role, we're seeking the following :

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Our Benefits and Rewards :

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity / Affirmative Action Employer - Underrepresented racial and ethnic groups / Females / Individuals with Disabilities / Protected Veterans.