Resident Services Manager

Want to learn more about The Scion Group Check out our website.

Were hiring immediately!

We are interested in every qualified candidate who is eligible to work in the United States. However we are not able to sponsor visas.

Your Opportunity

The Resident Services Manager plays a key leadership role in fostering a high-quality living experience for residents through proactive service relationship management and efficient operations. This individual is responsible for overseeing all aspects of resident satisfaction communication and engagement while supporting leasing marketing and compliance initiatives. The role requires strong interpersonal skills a detail-oriented mindset and the ability to manage sensitive situations with professionalism.

Your Benefits

• FLSA Status : Exempt
• Discretionary annual bonus
• Paid Time Off
• Floating Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternity Leave
• Learning reimbursement opportunities

Key attributes in our next team member

The Responsibilities

Resident Relations & Community Experience

Leasing & Occupancy

Operational Support

Marketing & Social Media

Season or Situation-Specific Focus Areas

What We Require

Relevant Systems and Platforms

Operational Details

Who is Scion

At The Scion Group were changing what student housing means. Its bigger than beds and buildings. Its about providing unique experiences and creating communities both on and off campus that feel less like a place and more like a home. As one of North Americas leading owners operators and advisors of student housing we are defining the future of student living.

Taking the student housing industry by storm starts by surrounding yourself with the right people. We want trail blazers and risk takers. Go-getters and game changers. We want dreamers and doers. From operations to accounting advisory to finance were building a team to help us take student living to the next level.

At Scion we dont just lead the way we Make Way. How do we do it We know were far from perfect and were relentless in finding ways to better ourselves. Youll come to find out that Make Way is a call to action to pave your own path and to lead not follow. Its what sets Scion apart and secures our spot as one of the fastest growing industry-leading companies.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race religion creed national origin color gender sex sexual orientation gender identity or expression age physical or mental disability (as long as the employee / applicant is otherwise qualified for the job with or without a reasonable accommodation) genetic information HIV / AIDS status marital status uniformed service veteran status pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment including hiring placement promotion termination layoff recall transfers leaves of absence compensation training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND5 #wearehiring #werehiring

Required Experience :

Manager

Key Skills

EMR Systems,Senior Care,Developmental Disabilities Experience,MDS,Yardi,Computer Literacy,Fair Housing Regulations,Maintenance,LIHTC,Document Management Systems,Property Management,Supervising Experience

Employment Type : Full Time

Experience : years

Vacancy : 1