Store Manager

Store Manager

Manages the operation of a Walgreen store. Improves store sales, profitability, and image through proper merchandising, protection of store assets, the selection, training, and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.

Job Responsibilities / Tasks Customer Experience :

• Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
• Greets customers and clinic patients, and offers assistance with products and services.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Resolves customer complaints and helps respond to customers' special needs.

Operations :

Daily Planning and Execution :

Business Performance Management :

Business Planning :

People and Performance Management :

Training and Personal Development :

Communications :

External Basic Qualifications :

Preferred Qualifications :

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $50,000 - $120,000. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

Employment Type : Full-time

Job Function : Retail

Campus Req? : No

District : 696-CHAPEL HILL NC

Common Location : 200 N LASALLE ST, DURHAM, NC, 27705-03013-18986-S

Full District Office Address : 1106 ENVIRON WAY, CHAPEL HILL, NC, 27517