Patient Access Specialist x3

Job Description

Job Description

Assignment Details

Start Date :  10 / 13

Length of Assignment : Temp-to-Hire

Candidates who meet performance and attendance expectations may be offered a permanent position.

Onsite Requirement : Onsite required

Pay Rate : $21 / hour

Training : TBD

Interview Process :

All interviews will be conducted via Microsoft Teams.

Job Responsibilities

Perform data entry with a high degree of accuracy

Provide customer service support for overflow needs from other internal teams

Create and update accounts and cases accurately

Update account information from medical billers

Requirements

Candidate Requirements

Skills & Abilities

Strong, accurate data entry capabilities

Professional computer skills, including :

Microsoft Office

Email

Web-based applications

Fast and accurate typing / keyboard skills

Ability to :

Multi-task and manage time efficiently

Perform under high-pressure, time-sensitive conditions

Operate in high-volume, fast-paced environments

Strong work ethic and dependability

Receptive to feedback and coaching

Experience (Preferred)

Previous experience in :

Specialty Pharmacy or Customer Service

Environments involving problem-solving, decision-making , and high customer interaction

Experience working with :

CRM systems (Salesforce preferred) or tracking systems

Healthcare / pharmaceutical industry settings

Understanding of the challenges faced by patients with medical conditions

Requirements

Qualifications High school diploma or GED, or one to three months of related experience / training, or equivalent combination. Preferred Computer Skills : Microsoft Office (Word, Excel, PowerPoint, Teams) Communication Skills : Good verbal and written communication skills preferred. Physical Capacity : Must be capable of lifting up to 50 lbs if needed. Requirements Experience working with databases (CRM preferred); Salesforce CRM experience a plus. Must have experience in a healthcare / pharmaceutical industry environment. Understanding of challenges associated with patients’ medical conditions. No remote option available for this position.