A company is looking for a Customer Service Associate.
Key Responsibilities
Respond to inbound telephone inquiries and assist with auto and homeowner claims
Guide customers through the claims process and document interactions accurately
Authorize services such as roadside assistance and rental cars as needed
Required Qualifications
High School Diploma or equivalent required
Customer service experience is highly preferred
Strong technical aptitude and ability to navigate multiple systems
Typing speed of at least 30 WPM with 90% accuracy
Flexibility to work in a fast-paced, dynamic environment
Customer Service Associate • Van Nuys, California, United States
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