Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Beaverton, OR, US
Associate Team Leader

Associate Team Leader

H&R Block • Beaverton, OR, US
26 days ago
Job type
  • Full-time
  • Part-time
Job description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job #36196

    Create a job alert for this search

    Associate Team Leader • Beaverton, OR, US

    Related jobs
    Community Associate

    Community Associate

    Regus Management Group, LLC • Portland, OR, United States
    Full-time +1
    Oregon, United States of America.At IWG, we are leading the way.We've built the world's largest workspace network so that our customers can work from wherever, and however, they want.Join us and he...Show more
    Last updated: 4 days ago • Promoted
    Person In Charge Silverton Oregon

    Person In Charge Silverton Oregon

    Albertsons Company • Silverton, OR, US
    Full-time
    As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To truly be successful in th...Show more
    Last updated: 1 day ago • Promoted
    Family Therapist

    Family Therapist

    Monte Nido & Affiliates, LLC • Mount Angel, OR, United States
    Full-time
    We save lives while providing the opportunity for people to realize their healthy selves.Family Therapist (Bilingual in Spanish). Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercis...Show more
    Last updated: 30+ days ago • Promoted
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Happy Valley, OR, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show more
    Last updated: 30+ days ago
    Associate Team Leader

    Associate Team Leader

    Portland Staffing • Portland, OR, US
    Full-time +1
    H&R Block Associate Team Leader.Our Company At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates,...Show more
    Last updated: 22 days ago • Promoted
    Shift Leader

    Shift Leader

    Pizza Hut • MILWAUKIE, OR, US
    Full-time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Show more
    Last updated: 30+ days ago
    Associate Manager

    Associate Manager

    Savers Value Village • Portland, OR, US
    Full-time
    As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...Show more
    Last updated: 30+ days ago • Promoted
    Group Leader

    Group Leader

    Abbey Road Programs • Portland, OR, US
    Full-time
    Abbey Road is a summer study abroad program for American and international teenagers.Our programs take place in the month of July in various locations across Western Europe, Canada and the United S...Show more
    Last updated: 30+ days ago • Promoted
    Produce Associate Team Leader (Assistant Department Manager)

    Produce Associate Team Leader (Assistant Department Manager)

    Whole Foods • Portland, OR, US
    Full-time
    Assists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned.Leads and d...Show more
    Last updated: 30+ days ago • Promoted
    Regional Sales Associate

    Regional Sales Associate

    RepRally • Scotts Mills, OR, United States
    Full-time
    We are seeking a motivated and customer-focused Field Sales Representative to join our dynamic team as we change the distribution industry. We're creating a unified platform that connects brands, sa...Show more
    Last updated: 30+ days ago • Promoted
    Associate Manager

    Associate Manager

    Savers / Value Village • Tigard, OR, US
    Full-time
    As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...Show more
    Last updated: 30+ days ago
    Service Desk Team Lead

    Service Desk Team Lead

    Schnitzer Properties • Portland, OR, US
    Full-time
    Lead the daily operations of the Service Desk team to ensure consistent delivery of high-quality technical support across the organization. Provide hands-on assistance, manage escalations effectivel...Show more
    Last updated: 30+ days ago • Promoted
    Shopper Team Member

    Shopper Team Member

    Amazon • Scotts Mills, OR
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show more
    Last updated: 24 days ago • Promoted
    Client Services Representative (Team Lead)

    Client Services Representative (Team Lead)

    CrewBloom • Portland, OR, US
    Full-time
    Client Services Representative.The Client Services Representative will assist customers with questions, and concerns, and educate them on the client's products and services.The successful person in...Show more
    Last updated: 23 days ago • Promoted
    Shift Lead

    Shift Lead

    Oregon Staffing • Beaverton, OR, US
    Full-time
    Open and close the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.R...Show more
    Last updated: 30+ days ago • Promoted
    Checkout Team Associate

    Checkout Team Associate

    Walmart • Clackamas, OR, US
    Full-time +1
    Wal-Mart #5440 10000 Se 82nd Ave Happy Valley, OR 97086-2304 CP-5440-9020.Shift may start between 8 : 00am - 11 : 00am.Shift may start between 1 : 00pm - 4 : 00pm. Front End Checkout associates run our regi...Show more
    Last updated: 4 days ago • Promoted
    Family Therapist

    Family Therapist

    Monte Nido & Affiliates • Mt Angel, OR, United States
    Full-time
    We save lives while providing the opportunity for people to realize their healthy selves.Family Therapist (Bilingual in Spanish). Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercis...Show more
    Last updated: 11 days ago • Promoted
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDash • Molalla, OR, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 26 days ago • Promoted