Administrative Assistant

Company Description

International Health and Medical Services delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include "hands on" direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International Health and Medical Services headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care.

Job Description

This position is contingent on contract award.

International Health and Medical Services is looking for an experienced Administrative Assistant to support the efficient operation of healthcare services by managing administrative tasks, coordinating appointments, and ensuring effective communication between healthcare staff. This position is vital for maintaining organized records, facilitating access to medical care, and supporting the overall healthcare delivery process within the facility.

Key Responsibilities

• Providing administrative and clerical support.
• Operates a personal computer and peripheral equipment to produce a variety of civilian and military correspondence, spreadsheets, charts, reports and graphs, using a wide variety of software programs.
• Screens incoming telephone calls, determining those which can be answered, and those which must be referred.
• Transmits and receives documents and messages electronically using PC network or links to other computers.
• Assists in the registration process for several programs.
• Routes incoming mail to staff and work sections.
• Maintains subject matter files and records.
• Responsible for correct spelling, punctuation, and proofreading of typed materials.
• Enters data produces a variety of reports and recaps.
• Exceeds customer service expectations with an emphasis on courtesy and finding solutions.
• Acknowledge customers with a positive attitude and respectful interactions.
• Asks questions to determine, verify and solve problems.
• Checks for satisfaction on the quality of goods and services.
• Takes action to solve problems quickly.
• Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
• Maintains confidentiality when collecting Personally Identifiable Information.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

Basic Requirements / Certifications :

The ability to greet and deal tactfully with the public.

Education Required :

Physical Requirements :

Other Special Qualifications :

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and / or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.

Compensation : Min : $23 / hr Max : $27 / hr

Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Services complies with all federal, state, and local minimum wage laws

International Health and Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.