Technical Support Engineer
PartnersinstaffingmiNaperville, IL, US30+ days ago
Job type
- Full-time
- Permanent
Job description3+ years of technical experience in automation, robotics, machine vision, or a related field Strong problem-solving and solution-design skills Excellent communication and presentation skills Comfortable working cross-functionally with technical and non-technical teams Experience with industrial systems, controls, or integration is a plus Leadership or mentoring experience preferred Work with innovative technology in a high-growth industry Join a mission-driven team that values collaboration and impact Opportunity to influence product development through real-world feedback Be part of a company that supports professional growth and development
Job Description
Job Description
Are you a solutions-driven professional with a passion for technology and automation? Were seeking a Technical Support Engineer to join a fast-growing, innovation-focused team in Naperville. This is a full-time, direct hire opportunity with a competitive salary and room for growth.
Key Responsibilities :
- Lead technical support strategy, owning solution architecture and customer engagement in the industrial automation space
- Translate customer needs into scalable, cost-effective solutions
- Act as a key technical liaison, building trust and credibility with strategic clients
- Deliver on-site demos, technical workshops, and proof-of-concepts (POCs)
- Collaborate closely with internal sales, product, and engineering teams to drive customer satisfaction
- Build and mentor a small technical team, providing coaching, onboarding, and performance development
- Maintain consistency and quality across technical solution delivery processes
Qualifications :
Why Youll Love This Opportunity :
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Technical Support Engineer • Naperville, IL, US