Retail Store Associate

Job Title : Retail Store Associate

Location : 1920 Race Street, Cincinnati, OH

Employment Type : Full-Time or Part-Time

Date Posted : Aug 11, 2025

About Rookwood :

Founded in 1880, Rookwood is a heritage ceramics company rooted in craftsmanship, creativity, and community. Every piece that leaves the studio carries over a century of tradition, made by artists who value quality and innovation in equal measure.

Position Overview :

Rookwood is seeking a part-time Retail Associate to join the team at our flagship location in Over-the-Rhine. The role is perfect for someone who enjoys connecting with guests, appreciates thoughtfully made goods, and thrives in a collaborative, design-driven environment. Weekend availability is essential, and availability during key holiday periods is required, including select blackout dates that will be discussed during the interview process.

The Retail Associate plays a vital role in creating a welcoming and inspiring in-store experience. This includes offering attentive, knowledgeable service, supporting day-to-day operations, and working closely with fellow team members to meeting sales goals, share ideas, and maintain organized inventory levels. A polished, professional presence and a genuine interest in storytelling and design will go a long way in this role.

Essential Responsibilities :

• Ensure high levels of customer satisfaction through excellent sales service
• Welcomes customers by greeting them, offering them assistance.
• Directs customers by escorting them to displays and counters, suggesting items.
• Advises customers by providing information on products.
• Helps customer make selections by building customer confidence, offering suggestions and opinions.
• Keep assigned areas organized, stocked, and well-maintained
• Remain knowledgeable on products offered and discuss available options
• Point of Sale transactions, packaging, and payment collections

Qualifications :

Part-Time Hours : 15-25 per week

Full-Time Hours : 32-40 per week

How to Apply :