Business Systems Analyst (Registrar)

Banner Systems Analyst - Registrar

Location : Columbia, MD (4-days / week, Friday remote)

Contract Type : 6-month contract-to-hire

Salary : $70,000-75,000 annual salary

Overview :

The Business Systems Analyst - Registrar position delivers business system capability that ensures Institutional Support Services provides exceptional services. This role leverages resources and analytical / system development expertise to provide ISS colleagues and stakeholders with data, information, and insight presented in a way that enables informed decision-making. The Systems Analyst builds, maintains, and improves ISS business systems, taking a lead role in identifying improvement opportunities and leading projects for successful implementation and completion.

Responsibilities :

• Leverage strong skills and expertise in business systems and / or analytics, specifically in the student and registrar modules, to lead functional / technical analysis, design, construction, testing, and implementation of system enhancements
• Support ISS and multiple institutions, gaining expertise in registrar policies and setup for different institutions
• Facilitate and promote collaboration with stakeholders to make systems and / or analytics / data tools adaptable for efficient and effective stakeholder interactions
• Create and ensure that all project / process plans, reports, dashboards, and updates clearly convey key information to stakeholders
• Manage multiple projects according to plan, monitor, assign work, follow up, and report progress to ensure timely delivery
• Proactively identify opportunities for continuous improvement to standardize, improve service, achieve consistency / compliance, and reduce rework while maintaining high levels of quality
• Perform data validation and testing of new and existing Banner functionalities and technical solutions to satisfy business requirements
• Develop and document User Acceptance Testing processes and adhere to Process Change Controls required by Internal Audit
• Perform daily and scheduled production maintenance tasks and fulfill customer requests, ensuring SLAs are met and related business processes run smoothly
• Coordinate with IT and other business partners to ensure all data integrations are running smoothly and that any issues are immediately identified and resolved
• Lead project tasks associated with the implementation or modification of a Student Finance system
• Provide training and mentorship / guidance to fellow or less experienced analysts and provide constructive feedback for their personal development and growth within the organization

Qualifications :

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview : Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.