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Assistant General Manager (Miss J's Diner)

Assistant General Manager (Miss J's Diner)

Las Vegas PetroleumFultonville, NY, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Summary :

Miss J’s Diner is seeking an energetic and dedicated Assistant General Manager (AGM) to support the General Manager in overseeing all aspects of day-to-day operations. The AGM ensures the smooth and efficient running of the diner, delivering excellent customer service, maintaining food quality and safety standards, and supporting a positive and motivated team environment.

Key Responsibilities :

Operational Support

  • Assist the General Manager with daily operations including opening / closing procedures.
  • Oversee dining room and kitchen operations during shifts to ensure smooth service.
  • Manage inventory, ordering, and deliveries to ensure stock levels meet business needs.
  • Ensure compliance with health, safety, and sanitation regulations.

Staff Supervision

  • Lead by example and supervise front- and back-of-house staff.
  • Assist with hiring, onboarding, training, and scheduling of team members.
  • Coach and support staff to maintain high performance and guest satisfaction.
  • Help resolve employee conflicts and promote teamwork and a positive workplace culture.

    • Customer Service

  • Monitor service quality and address customer concerns in a timely and professional manner.
  • Promote a welcoming and friendly environment consistent with Miss J's Diner's brand and values.
  • Step in to serve guests when necessary to ensure timely and excellent service.

    • Financial Responsibilities

  • Assist in achieving sales and profitability targets.
  • Monitor labor costs, reduce waste, and help manage operational expenses.
  • Review daily sales reports and work with the GM to implement cost control strategies.

    • Qualifications :

  • 2+ years of experience in a supervisory or assistant management role in the restaurant industry.
  • Strong leadership, communication, and organizational skills.
  • Passion for customer service and hospitality.
  • Knowledge of food safety standards and basic business operations.
  • Availability to work flexible hours, including nights, weekends, and holidays.
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    Assistant General Manager • Fultonville, NY, US