Clinical IT Support Specialist

Summary :

Cowlitz Indian Tribe Behavioral Health (CITBH) Services Position Benefits Summary : Working for the Cowlitz Indian Tribe (CIT) comes with a competitive compensation package designed to support work-life balance. Employees enjoy separate sick and vacation accruals, comp-time, and 15 paid holidays annually, including an additional paid cultural day. Many full-time employees benefit from premium-free medical plans, fair wages with annual increase opportunities, and a meaningful career serving the Cowlitz people. CIT fosters an engaging and collaborative work environment while offering a robust total compensation package.

Position Summary : Provides software support, installation, and configuration for all core applications utilized by Health & Human Services (HHS). Adheres to HIPAA and confidentiality requirements. Honors and represents the mission, vision, and values of the Cowlitz Indian Tribe, and of the IT and HHS departments.

More info about area :

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Duties :

• Installs, maintains, analyzes, troubleshoots, and repairs computers, printers, and peripheral equipment.
• Installs, maintains, upgrades, and supports PC operating systems and related desktop software, including the RPMS / EHR medical records systems.
• Provides software support to users of the RPMS / EHR medical records at various clinic locations.
• Provides support, maintenance, and security of networks and applicable devices, including copiers, telephones, smart TVs, and cell phones on an as-needed basis.
• Investigates, troubleshoots, and resolves end-user IT problems; facilitates incident tracking, documentation, and escalation.
• Assists in maintaining and tracking inventory of IT hardware and software, including the condition and status of all IT assets; assists in planning for obsolescence, replacements, and upgrades.
• Identifies potential areas for new technology applications, system improvements, and upgrades.
• Assists in evaluating, integrating, and testing new software and upgrading existing software into the clinic environment, researching new applications and add-ons or updates to existing applications.
• Works with IT vendors and contractors to support and maintain existing tribal IT assets or to implement new ones.
• Reads, analyzes, and interprets technical and general business periodicals, professional journals, technical procedures, and regulations.
• Keeps abreast of new technologies and principles by attending seminars, educational workshops, classes, and conferences to maintain certifications.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as assigned.

Qualifications :

Work Type : Permanent, Full

Announcement # : 2025-Cowlitz-CISS-T

Who May Apply?

All Groups of Qualified Individuals

Get Details & Apply :

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