Talent.com
Resident Relations Manager
Resident Relations ManagerContinental Properties • Memphis, TN, United States
Resident Relations Manager

Resident Relations Manager

Continental Properties • Memphis, TN, United States
30+ days ago
Job type
  • Full-time
Job description

Description

Continental Properties is looking for an enthusiastic and customer-centric Resident Relations Manager to join our team at our beautiful Springs at Buckingham Farms residential apartment community in Memphis, TN.

You will help lead the successful operations of the community. Our Resident Relations Managers perform responsibilities related to business operations, resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing. You will report to the Community Manager of the property.

Position Specifics

  • Full-Time
  • Pay : $21.00 - $23.00 per hour
  • Additional earning potential through position-specific performance incentives

Essential Responsibilities :

  • Manage accounting and financial matters, e.g., collecting rent, posting payments, processing final account statements, updating monthly financial statements, and managing delinquencies
  • Meet with current and prospective residents to address issues
  • Help increase resident renewal rates and organize resident events
  • Skills for Success :

  • Two plus years of apartment leasing experience required; resident relations manager experience desired
  • Experience with Fair Housing Regulations and experience managing delinquencies
  • An unmatched commitment to customer service
  • Ability to work overtime and a non-traditional schedule including evenings, weekends, and holidays
  • Individuals will perform a combination of sedentary desk work and touring the community for a period of 8 hours. Some communities will have stairs in select units. In addition, you will need to use a computer, telephone and other office equipment to perform tasks.
  • Why You'll Love Life at Continental :

    Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace :

  • Career Growth : You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement.
  • Mental Health & Wellness : Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources.
  • Balance : We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months.
  • Community & Connection : Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here !
  • Culture of Belonging : The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all.
  • On-Site Living : Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments.
  • Performance Incentives : Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us!
  • Industry-Leading Benefits : Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance.
  • Family Support : Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers).
  • We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

    We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.

    For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.

    We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

    Create a job alert for this search

    Resident Manager • Memphis, TN, United States

    Related jobs
    Leasing Consultant

    Leasing Consultant

    RAM Partners, LLC • Memphis, TN, US
    Full-time
    Quick Apply
    About Us RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States. We specialize in multi-family community management...Show more
    Last updated: 30+ days ago
    Leasing Specialist

    Leasing Specialist

    McCormack Baron Companies • Memphis, TN, US
    Full-time
    Job Category : Property Management.Location : University Place II, Memphis, TN 38104, USA.This list of duties and responsibilities is not all-inclusive and may expand to include other duties and resp...Show more
    Last updated: 30+ days ago • Promoted
    Travel Telemetry Registered Nurse (RN)

    Travel Telemetry Registered Nurse (RN)

    Gifted Healthcare • Hernando, MS, USA
    Full-time
    The Gifted Healthcare Experience .Gifted Healthcare is an award-winning travel nursing agency that offers nursing contracts at premier healthcare facilities across the United States.Gifted Healthca...Show more
    Last updated: 30+ days ago • Promoted
    Superintendent - Roofing

    Superintendent - Roofing

    Kimmel and Associates • Hernando, MS, United States
    Full-time
    One of the Top 25 Roofing Contractors in the USA, providing turnkey solutions within Commercial Roofing and Architectural Panels. Their project portfolio ranges from schools and multi-family residen...Show more
    Last updated: 30+ days ago • Promoted
    Local Contract Nurse RN - OR - Operating Room

    Local Contract Nurse RN - OR - Operating Room

    Trusted Resource Associates (TRA) • Bartlett, TN, US
    Full-time
    Trusted Resource Associates (TRA) is seeking a local contract nurse RN OR - Operating Room for a local contract nursing job in Bartlett, Tennessee. Job Description & Requirements.TRA is Tenet...Show more
    Last updated: 30+ days ago • Promoted
    Property Manager, Multifamily

    Property Manager, Multifamily

    Memphis Staffing • Memphis, TN, US
    Full-time
    Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring high-level service. Property Managers are also responsible for motivating high-performin...Show more
    Last updated: 2 days ago • Promoted
    Registered Nurse (RN) - Manager

    Registered Nurse (RN) - Manager

    Tenet Memphis • Bartlett, TN, US
    Full-time
    Tenet Memphis is seeking a Registered Nurse (RN) Manager for a nursing job in Bartlett, Tennessee.Job Description & Requirements. Under the direction of leadership, implements Risk Management Pr...Show more
    Last updated: 8 days ago • Promoted
    Resident Relations Manager

    Resident Relations Manager

    Continental Properties • Memphis, TN, United States
    Full-time
    Our Resident Relations Managers perform responsibilities related to business operations, resident satisfaction, leasing activity, financial reporting, rent collection, renewals, and marketing.Commu...Show more
    Last updated: 26 days ago • Promoted
    Commercial Relationship Manager

    Commercial Relationship Manager

    Regions Bank • Memphis, TN, United States
    Full-time
    Thank you for your interest in a career at Regions.At Regions, we believe associates deserve more than just a job.We believe in offering performance-driven individuals a place where they can build ...Show more
    Last updated: 30+ days ago • Promoted
    Strategic Account Manager- Property Management Solutions

    Strategic Account Manager- Property Management Solutions

    Blue Prism Group • Memphis, TN, US
    Full-time
    Strategic Account Manager- Property Management Solutions.As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 2...Show more
    Last updated: 22 days ago • Promoted
    Leasing Consultant

    Leasing Consultant

    Makowsky Ringel Greenberg, LLC • Memphis, TN, US
    Full-time
    Quick Apply
    Makowsky Ringel Greenberg, LLC.While the position serves two locations, the leasing consultant will typically report to only one community each day. This position requires Saturday work hours and wi...Show more
    Last updated: 30+ days ago
    Registered Nurse (RN) - Case Manager, Home Health

    Registered Nurse (RN) - Case Manager, Home Health

    AccentCare • Senatobia, MS, US
    Full-time
    AccentCare is seeking a Registered Nurse (RN) Case Manager, Home Health for a nursing job in Senatobia, Mississippi.Job Description & Requirements. RN / Registered Nurse, Home Health.Remote / Virt...Show more
    Last updated: 22 days ago • Promoted
    Probate and Estate Planning Lawyer

    Probate and Estate Planning Lawyer

    Douglass & Runger • Bartlett, TN, US
    Full-time
    If you are interested in applying for this position, please read the instructions at the end of this posting and follow all instructions explicitly. Do you want to help give clients peace of mind af...Show more
    Last updated: 21 hours ago • Promoted • New!
    Restaurant Delivery - Be Your Own Boss

    Restaurant Delivery - Be Your Own Boss

    DoorDash • Hernando, MS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 26 days ago • Promoted
    Commercial Loan Servicing Manager

    Commercial Loan Servicing Manager

    Trustmark • Memphis, TN, United States
    Full-time
    Commercial Loan Servicing Manager.US-MS, AL, Houston, TX; Memphis, TN; Panhandle FL; Atlanta, GA.This position is responsible for the Specialized Loan Operations team, which manages Trustmark's mos...Show more
    Last updated: 18 days ago • Promoted
    Account Manager

    Account Manager

    PremiStar • Bartlett, TN, United States
    Full-time
    The Account Manager serves as the single point of ownership for an assigned portfolio of existing commercial HVAC customers, with full accountability for retention, growth, and overall customer sat...Show more
    Last updated: 7 days ago • Promoted
    Property Manager Administration

    Property Manager Administration

    Concord Companies • Southaven, MS, US
    Full-time
    Director of Property Management.This role ensures the smooth day-to-day management of properties by maintaining accurate records, supporting financial processes, and providing exceptional customer ...Show more
    Last updated: 22 days ago • Promoted
    Account Manager

    Account Manager

    CS3 Inc • Bartlett, TN, United States
    Full-time
    The Account Manager serves as the single point of ownership for an assigned portfolio of existing commercial HVAC customers, with full accountability for retention, growth, and overall customer sat...Show more
    Last updated: 7 days ago • Promoted