Dispatcher

Dispatcher

Are you looking for a fast paced environment where your communication skills are key? If so then we have a great Dispatching opportunity you should hear more about! In this role you will be taking inbound calls from current customers and also communicating with technicians and other departments in regards to scheduling service call.

You will also be reaching out to customers after services have been provided to ensure the job was completed successfully.

The job duties include :

• Coordinate with production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading times
• Serve as a client contact for current customers.
• Generate invoices, delivery tickets, and related shipping documents
• Research and react to customer questions and complaints, while offering solutions.
• Answer incoming calls and emails from client regarding services.

Qualifications :

• 3+ years of recent plumbing dispatching experience, along with a stable work history.
• Familiar with Microsoft Outlook, Word and Excel.
• A customer focused personality, with a desire to help other people.
• An ongoing desire to learn more, while accepting constructive criticism in order to become better.

Pay Details : $ to $ per hour

Search managed by : Chris Collins

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.