Supervisor Payroll

Supervisor, Payroll

Position Summary :

TheSupervisor, Payrollisresponsible forproviding payroll deliveryexpertisethat provides a service that meets current and future needsofJetBlue's26,000 U.S.-based crewmembers.The Supervisor,Payrollis responsible forthe day-to-day operations in the Payroll Department and ensures payrolls arecompliant,accurate,risk adverseandtimely. The Supervisorisresponsible foroverseeing a team ofcrewmembersand co-managing / partnering withthree (3)Payroll Supervisors.

Essential Responsibilities

Manage the processing of end-to-end payroll processesincludingreviewing team checklists and files for completeness includingelectronic time clock datamanagement

Manage the day-to-day BAU activities of payroll specialists includingthe hotline, ticketingsystemand e-mail responses

Lead and mentor a team of payroll specialists across multiple locations, providing guidance, and leadership to ensure operational excellence

Review semi-monthly and weekly U.S.Domestic payrolls before final close of each payrollin accordance withSarbanes-Oxley(SOX) compliance

Demonstrates knowledge of payroll legislation, tax, financial,regulatoryand internal controls, governance, riskmanagementandcrewmemberpolicy, including IRS / requirements and other important payroll submissions

Manage payroll specialists to ensure all payments / files are processed in a controlled fashion whilst adhering to deadlines

Managing up and pull in subject matter specialist resources whenrequiredfor conversations or deliverable creation purposes

Ensure the payroll serviceremainscompliant with all relevant requirements, including controls, JetBlue policies, collective bargaining agreements (CBAs),regulationsand legislation

Support thePayroll Transformation & Projects Team with theimplementation of projects and change affecting thePayrollteam, processes, and systems, ensuring no / minimal disruption to service

Ensuretimelyresolutionofescalated or complex issues, requests for exceptions to standard processes,service delivery issues

Ensure thatRisk Events or Issues are promptly reported to the Payroll Manager

Liaise with working groups to agreefile timelines & and formats to supportcompensation programs

Able to handle sensitive information andmaintaina high levelof confidentiality

Demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard

Assist Payroll Manager with ad hoc projects

Other duties as assigned

Minimum Experience and Qualifications

Associate's degree;ORdemonstratedcapability to perform job responsibilities with a combination of a High School Diploma / GED and at leasttwo(2) years ofpreviousrelated work experience

Three(3) years of payroll experience

Two years (2)ofmanagement experience

Ability tomultitask and work autonomously

Ability to work in a fast-paced environment including workingadditionalhours as necessary

Proficient in Microsoft Office suite

Excellent verbal and written communication skills

Strong attention to detail

Available for overnight travel (10%)

Mustpassa pre-employment drug test

Must belegallyeligible to work in the country in which the position is located

Authorization to work in the US isrequired. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

Three (3) years ofSAP Payrollexperience (in-house)

Four (4) years of payroll experience

Proficientwith Snowflake or related technologies

Understanding of multi-state tax law

Certified Professional Payroll Certification (CPP)

Automatic Data Processing (ADP) tax provider experience

Previousairline industry experience

Bi-lingual (preferably Spanish)

Crewmember Expectations :

Regular attendance and punctuality

Potential need to workflexible hours and be able to respond on short notice

Abletomaintaina professional appearance

When working or traveling on JetBlue flights, and if timepermits, all capablecrewmembersare asked toassistwith light cleaning of theaircraft

Must bean appropriate organizationalfit for the JetBlue culture, that is,exhibitthe JetBlue values of Safety, Caring, Integrity,Passionand Fun

Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy, and behavioral standards

Identifysafety and / or security concerns, issues,incidentsor hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment :

Computer and other office equipment

Work Environment :

Traditionalofficeenvironment

Physical Effort :

Generally notrequired, or up to 10 pounds occasionally, 0 poundsfrequently. (Sedentary)

Compensation :

The base pay range for this position is between$95,000.00and$105,000.00per year. Base pay is onecomponentof JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.