PAY TRANSPARENCY
50,000 - $60,000 base salary range + bonus potential.
The Assistant Manager is the co-leader of the Potbelly shop! They should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a fun place for our team members and customers, too.
What's In It For You
- Competitive pay with performance-based annual raises!
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commuter Benefit Program
- Retirement Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
- If hired, you must meet and maintain all eligibility requirements to qualify
What you bring to the table...
You want to delight customers with great food and good vibesYou are friendly and customer service orientedYou have strong written and verbal communication skillsYou love working in a fast-paced environmentYou're a team playerYou enjoy problem-solvingOpen availability preferredYou're able to maintain deadlines and prioritize while running an effective shiftYou have strong organizational skills and the ability to multitaskYou can handle the heat of the kitchen – knife skills are a plus!You enjoy higher levels of noise from music, customer and employee trafficYou can manage potential allergens : peanut products, egg, dairy, gluten, soy, seafood and shellfishYou are able to build and develop strong teams and handle conflict resolutionYou have strong interviewing skillsYou're able to write effective schedules and maintain labor goalsYou have knowledge of Microsoft OfficeYou have strong organizational skills and the ability to multitaskYou have a strong business acumenMinimum of at least 2 years management experience in either a restaurant or retail environment preferredYou're able to stand / walk for 8-9 hours or as neededYou have the ability / stamina to work a minimum of 45 hours per weekYou're able to lift up to 10 pounds frequently and up to 50 pounds occasionallyIllinois Applicants - all IL employees are required to become food safety certified within 30 days of employmentJob Duties and Functions
Train, coach and develop Potbelly Associates and Shift LeadersEffectively interview and recommend the hiring of Associates, Certified Trainers and Shift LeadersDevelop and maintain a Good Vibes culture that fosters strong attraction & retentionEffectively schedule Associates, Certified Trainers and Shift LeadersUpdate communication board with critical shop informationAttend regularly scheduled meetingsEnsure all security procedures are followedEnsure back-of-the-house procedural standards are metCount drawers and follow proper daily cash handling proceduresEffectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposesAssists General Manager with the control of cost of goods, variances and inventories within the shopControl assigned P&L line itemsAbility to maintain deadlines and prioritize while running an effective shiftComply with health and safety standards for food, cleanliness and safetyEffectively handle customer complaints / issuesOthers duties as assignedAs a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity-Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.
We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, age, sex, sexual orientation, gender identity, national origin, veteran status, or any other characteristic protected by law.
Application Deadline : Applications must be submitted by 8 / 7 / 2025 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
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