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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Clint Wilson - State Farm AgentFishers, IN, US
12 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Optional 4 Day Work Week
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Free food & snacks

Are you a people person with a positive attitude and a passion for helping others? Do you thrive in a fast-paced, team-oriented environment? If so, we'd love to meet you!

Clint Wilson State Farm is looking for a Customer Relations Representative to be the friendly and knowledgeable first point of contact for our customers. In this role, you'll help ensure our policyholders feel valued, informed, and confident in their insurance and financial decisions.

What You'll Do :

  • Build relationships with customers by providing top-tier service with enthusiasm and a personal touch.
  • Assist with policy inquiries, billing questions, and coverage options to ensure customers have the protection they need.
  • Proactively follow up with existing clients to strengthen relationships and identify opportunities for additional coverage.
  • Handle customer concerns with professionalism and problem-solving skills.
  • Support the agency's marketing efforts by making outbound calls, sending personalized follow-ups, and engaging with community events.

    • What We're Looking For :

  • A positive, can-do attitude and a passion for helping people.
  • Strong communication skills with a friendly and professional demeanor.
  • Ability to multitask and stay organized in a dynamic environment.
  • Previous customer service experience is a plus, but a willingness to learn is even more important!
  • Must be coachable, proactive, and committed to delivering an outstanding customer experience.

    • Why Join Our Team?

  • Competitive compensation with performance-based bonuses.
  • A supportive, fun, and team-driven work environment.
  • Professional development opportunities and career growth potential.
  • The chance to make a real impact in the lives of our customers.

    • If you're ready to bring your positive energy and customer-first mindset to a team that values enthusiasm, excellence, and community, we'd love to hear from you!

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    Representative Agent • Fishers, IN, US

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