Senior Policy Analyst

The NYC Department of Transportation (DOT) is seeking a highly motivated and experienced Senior Policy Analyst to support the growth and development of the Department of Sustainable Delivery (DSD) a new division launched in 2025 to respond to the rapid growth of app-based delivery services and the widespread use of electric micromobility on city streets. As these vehicles become more common for both personal and commercial use, DSD is responsible for ensuring they are used safely, legally, and in ways that support the City's broader transportation and climate goals.

DSD employs a multifaceted approach combining data analytics, policy, enforcement, education, and industry oversight to reduce crashes and conflicts on city streets. Its mission is to bring structure, clarity, and safety to the city's evolving micromobility landscape, ensuring these vehicles are integrated responsibly into the urban environment.

Reporting to the Executive Director for Sustainable Delivery Policy, the Senior Policy Analyst will serve as a lead contributor to the division's policy development efforts, helping design new programs, guide implementation, and shape internal systems and strategic priorities. The Analyst will also collaborate closely with City agency partners, internal DOT teams -including DOT Safety Education and Outreach, Legal, Intergovernmental Affairs - researchers, advocates, and industry stakeholders.

The Senior Policy Analyst will lead and support a range of responsibilities critical to the mission of DSD. These include conducting and managing research on micromobility safety, street safety, commercial delivery trends, and enforcement strategies; developing legislative and policy proposals to address safety concerns, operational challenges, and industry practices related to the commercial use of micromobility devices; and drafting memos, policy briefs, internal guidance, and other materials for both agency leadership and external stakeholders. The role will also support the design and implementation of new initiatives such as safety programs, public education campaigns, and pilot projects and help establish internal systems, including standard operating procedures, implementation plans, and progress tracking tools. The Senior Policy Analyst will coordinate with City and State agency partners to align goals, share research, and support collaborative efforts; and plan and facilitate working groups, stakeholder meetings, and field visits, among other duties.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and / or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

Experience in public policy, transportation, sustainability, or a related field comfort navigating fast-paced, cross-functional projects with multiple stakeholders strong research and analytical skills excellent communication (oral and written), presentation, and organizational skills a demonstrated ability to manage projects and collaborate across sectors.

Experience conducting complex urban planning or policy studies is strongly preferred, as is experience with community outreach, stakeholder engagement, or field-based research such as surveys or interviews. Proficiency with Microsoft Office or Microsoft 365 is required, and familiarity with GIS or the Adobe Creative Suite is a plus. Multilingual candidates are strongly encouraged to apply.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https : / / studentaid.gov / pslf / .

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.