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AI / ML Engineer, Research & Development

AI / ML Engineer, Research & Development

North Carolina StaffingRaleigh, NC, United States
2 days ago
Job type
  • Full-time
Job description

AI / ML Engineer, Research & Development Raleigh, NC

Bandwidth, a global software company, is seeking an AI / ML Engineer to join its Research & Development team in Raleigh, NC. Bandwidth helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. The team is exploring and harnessing transformative technologies to define the next generation of communication experiences. This position requires working full-time from the Raleigh office.

What You'll Do :

  • Dive deep into the latest AI / ML research, particularly in the LLM space, identifying opportunities relevant to Bandwidth's domain.
  • Design, build, and test proof-of-concepts and prototypes for novel AI-powered features and services.
  • Implement and integrate AI / ML models, including those based on LLMs, into potential future Bandwidth offerings.
  • Collaborate intensely within a small, cross-functional R&D team, sharing knowledge and contributing to a T-shaped skill set.
  • Experiment with various AI techniques, including advanced prompting strategies, Retrieval-Augmented Generation (RAG), and potentially agentic systems.
  • Stay constantly updated on the rapidly evolving AI landscape, evaluating new tools, models, and methodologies.
  • Leverage LLM-powered IDEs and development tools (like GitHub Copilot, Cursor, etc.) to accelerate the innovation cycle.
  • Clearly articulate and present research findings, experiment results, and prototype demonstrations to technical and non-technical stakeholders.

What You Need :

  • Bachelor's degree in Computer Science, AI, ML, or a related technical field, or equivalent practical experience.
  • Demonstrable expertise and hands-on experience in Artificial Intelligence and Machine Learning, with deep knowledge in at least one specific AI domain.
  • Proven experience (typically 3+ years) designing, building, and evaluating AI / ML models and systems.
  • Strong programming skills, particularly in Python and familiarity with common ML libraries / frameworks.
  • Solid understanding and practical experience with Large Language Models (LLMs) and associated concepts.
  • Experience implementing services or applications built on top of foundational LLMs.
  • Proven ability to thrive in a small, highly collaborative team environment with an urgent, results-oriented culture.
  • A relentless curiosity and passion for exploring new technologies and techniques in the AI / ML space.
  • Experience using LLM-powered IDEs or coding assistants.
  • Excellent problem-solving skills and the ability to navigate ambiguity.
  • Must be able to work full-time from the Bandwidth headquarters in Raleigh, NC.

    • Bonus Points :

  • Master's degree or PhD in Computer Science, AI, ML, or a related field.
  • Experience with LLM training, fine-tuning, and / or developing custom evaluation benchmarks.
  • Familiarity with advanced AI architectures and concepts such as agentic systems, multi-modal models, Mixture of Experts (MoE), or LLM tooling / external capabilities.
  • Experience with MLOps practices and cloud-based ML platforms.
  • Familiarity with AI Developer and Agentic Frameworks.
  • Experience contributing to AI / ML research, publications, or open-source projects.

    • The Whole Person Promise :

    At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit.

  • 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
  • All new hires receive four weeks of PTO.
  • PTO Embargo. When you take time off (of any kind!), you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO not even with email.
  • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
  • Mahalo Moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
  • 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
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    Research Engineer • Raleigh, NC, United States