Apptad Webcast SupportApptad Inc • Santa Clarita, California, USA

Apptad Webcast Support

Apptad Inc • Santa Clarita, California, USA

14 days ago

Job type

Full-time

Job description

Job Description : Webcast Support

Location : Santa Clara CA Onsite

Run corporate webcasts and provide support for UC technologies such as Webex Microsoft Teams and Cisco video conferencing.

Provide support to UC engineers for Telecom projects perform statistical analysis analyse datasets and generate reports.

Organization

Planning executing tracking multiple meetings.
Ability to keep up to date on virtual event technology.
Liaison between facilities Booking team.
Coordinating (Webcast production)
Scheduling booking planning event conducting dry-runs pre-production and post-production.
Attend meetings with stakeholders to identify issues and make recommendations.

Technical skills

Working knowledge of supporting meetings platforms such as Microsoft Teams Webex Zoom etc.

Experience with Events platforms such as Microsoft Teams Live Event Microsoft Stream Webex Event Centre vMix Pearl 2 IBM (Upstream) WebEx Events OBS and video editing programs like Adobe Premiere Pro

Provide expert Conference Room AV Support including troubleshooting and resolving technical issues promptly and effectively.

Install configure and maintain AV equipment in various AV spaces ensuring optimal performance and functionality.

Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment ensuring seamless and high-quality video conferencing experiences.

Familiarity with Poly phones and their setup within conference rooms ensuring efficient and clear communication capabilities.

Assist in troubleshooting Microsoft Teams Meetings offering guidance and solutions to ensure successful virtual collaborations.

Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.

Deliver IT AV support for large group meetings and events ensuring smooth operation and technical assistance as needed.

Maintain accurate records of AV equipment inventory configurations and maintenance activities.

Key Skills

Ruby,Mac Os,Computer Networking,Windows,TCP,Customer Support,Linux,Shell Scripting,VPN,Dns,Technical Support,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1

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Support • Santa Clarita, California, USA

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