Senior Revenue Cycle Analyst - Patient Access

Responsibilities

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE : UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

The Corporate Revenue Cycle Department is seeking a dynamic and talented Senior Revenue Cycle Analyst - Patient Access.

As a Senior Revenue Cycle Analyst, you'll be responsible for assessing current revenue cycle processes and workflows; identifying areas for efficiency and effectiveness enhancements, collaborating with teams (e.g., registration, billing, charging, coding, collections, and denials management) to streamline processes, reduce and recover denials, and optimize cash flow; and analyzing and monitoring revenue cycle metrics to identify trends, variances, and opportunities for improvement. Senior Revenue Cycle Analysts take initiative and work with limited oversight, including patient account reviews, system maintenance, data analysis, and process improvement activities. Senior Revenue Cycle Analysts supporting Patient Access functions are responsible for enhancing patient access processes within the UHS Acute Care Division by ensuring efficient, accurate, and patient-focused service through data analysis, system troubleshooting, and process improvement within scheduling, pre-registration, registration, insurance verification, and financial counseling. Patient Access Analysts collaborate with Central Business Offices, facilities, and vendors to optimize workflows, oversee upgrades and implementation of new and existing technology systems, document internal workflows, and provide education to maximize resource management.

Key Responsibilities include :

• Works with patient access vendors, particularly Experian and Oracle, on new product implementation and existing product improvement
• Evaluates eligibility vendor results and provides management regular updates on vendor performance
• Discusses and troubleshoots user issues with facility patient access staff
• Works with external vendors to resolve any issues affecting the patient flow or insurance resolution processes
• Participates in testing and go-live events, both virtual and onsite, to implement new features or updates in patient access systems
• Assists in development and execution of facility training and education
• Provide guidance, coaching, and mentorship to junior team members
• Performs all other duties as assigned / required

Qualifications

Position Requirements :

Experience & Knowledge :

A Senior Revenue Cycle Analyst should have 5-8 years of relevant experience and college degree in business, finance, healthcare administration, health information management, or similar. A Senior Analyst should possess an intermediate knowledge of revenue cycle operations, including an understanding of registration, charging, billing, collections, and denials management processes. A candidate should also have experience working in a patient accounting system, using available online tools for claims and EOB review, and reviewing claim bills and remittances in document imaging systems. A highly qualified candidate should also have experience managing projects and vendors, delivering data-driven solutions, supporting process improvement initiatives, and mentoring junior team members.

Significant Revenue Cycle experience (i.e., 5+ years in addition to the minimum) might be accepted in lieu of certain college education requirements.

A qualified candidate should have strong professional written and verbal communication skills, proficiencies in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask.

Travel Requirements :

Up to 15% domestic travel dependent on business need

This opportunity provides the following :

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and / or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at : https : / / uhs.alertline.com or 1-800-852-3449 .