Senior Software Engineer

Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

Equinix's global footprint and robust ecosystem of providers, cloud platforms, and enterprises offer businesses a platform to accelerate their digital transformation and drive innovation. You will be involved from design to support, focusing on delivering solutions to meet business goals, technical requirements, and platform standards.

As a key member of the GTM team, you will be responsible for system administration, design, and development of Salesforce implementation using OOB and Custom applications. Work closely with product owners, architects, other engineers, and QA.

Responsibilities

Design, develop, and maintain scalable Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs

Implement and optimize integrations between Salesforce and external systems using REST / SOAP APIs and middleware

Prioritize declarative tools (e.g., Flows, Dynamic Page Layouts) where appropriate, applying a "clicks before code" philosophy

Ensure data integrity and synchronization across Salesforce objects and external platforms

Collaborate closely with cross-functional Product teams, including Product Managers, Cross-Domain Architects, UX Designers, QA, offshore teams, and stakeholders to translate requirements into scalable technical solutions

Analyze business requirements / functional designs and work with product owners, BSAs, and other engineers to design / develop / document systems and application software

Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals

Determine when to use out-of-the-box Salesforce capabilities, when to leverage pre-packaged AppExchange solutions, and when to code a custom solution

Participate in all phases of software development / implementation including functional analysis, development of technical requirements, prototyping, coding, testing, deployment, documentation, and support.

Utilize Salesforce skills to continuously deliver business solutions while maintaining existing functionality in a complex, global org

Provide recommendations for when Salesforce customization is required versus Out-of-the-box solutions.

Understanding of full stack technologies and how they can integrate with Salesforce to enhance overall system functionality and user experience

Design and develop solutions for 'Lead to Quote' including Lead Management, Contact Management Campaign / Campaign Members, Lead Process, Sales Process, Account Management

Develop new solutions for Pre-sales strategy and processes including Lead Creation / Nurture / Conversion, Scoring, Database Governance, GDPR Consent, Lead-to-Account Management, Data Orchestration, Contact Management and association with Lead / Account, and Partner-led deals

Create prototypes and proofs of concept to refine and define requirements. Design solutions that facilitate data flow and communication between disparate systems

Support the development of new Lead to Quote processes from Lead / Campaign to Opportunity, and system implementations of spoke systems tied to Lead to Quote across Sales, Marketing, and Channel (e.g., SFDC Account Engagement, Openprise, Zoominfo, CAT, etc.)

Suggest best code practices for Salesforce / other Lead-to-Quote application capabilities, making key decisions on custom solutions as necessary and translating them to a high-performance technical solution

Qualifications

Must Have

BS / MS in Computer Science, Engineering, or related field

8+ years of software engineering experience, including 7+ years of hands-on Salesforce development

Salesforce Platform Developer certification(s)

Strong expertise in Apex, LWC, SOQL, Salesforce APIs, and platform administration

Experience with Salesforce integrations and middleware technologies

Solid understanding of REST / SOAP services and event-driven architectures

Excellent verbal and written communication skills

Familiarity with Agile / Scrum methodologies

Ability to work across time zones and collaborate with global teams

Good knowledge in Pre-Sales / Sales CRM business processes

Salesforce Administration knowledge

Experience using JavaScript, JSON, XML, HTML, CSS, VSCode

Experience on DevOps tools like Jira, Copado, Flosum or any other

Experience documenting TDDs, architecture diagrams

Experience with CI / CD tools such as Copado

Nice to Have

Familiarity with the Scaled Agile Framework (SAFe)

Exposure to broader tech stacks (e.g., Java, React, Spring) is a plus but not required

Problem-solving and strong communication skills

Able to quickly learn systems, processes, and procedures, grasp technical concepts, and adapt easily to change

Ability to multi-task, working on more than one assignment simultaneously

Flexibility to support in other time zones, if required

Developer certifications will be an added advantage

Hands-on experience and deep understanding of Marketing Cloud / Partner Relationship Management (PRM), Agentoforce, and other Pre-Sales processes

The targeted pay range for this position in the following location is / locations are :

United States - Dallas Infomart Office DAI : 118,000 - 176,000 USD / Annual

Canada - Toronto Office TRO : 107,000 - 161,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and / or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values : competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

US Benefits : - Insurance : You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement : You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays : You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits : - Insurance : You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement : You may also enroll in Equinix-sponsored retirement or savings plans : Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays : Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.