Fleet Support Engineer

Call Liza for more information 281-612-1870 Work environment In-person Expected pay amount 61.00 USD Per Hour Schedule Monday-Friday, 8AM-5PM

Job description

We are assisting an on-demand, autonomous ride-hailing company in hiring a Fleet Support Engineer who will actively contribute to the operational uptime of the company's fleet.

In this role, you'll diagnose complex hardware / software-related issues, interface with cross-functional engineering teams to drive resolution, capture the troubleshooting details, and place them in the internal knowledge database. This role will require flexibility to work nights or weekends as needed with advanced notice.

We are looking for someone who has a bachelor's degree and a minimum of 2 years of relevant experience (e.g., transportation, aerospace, or autonomous vehicles). Ideally, you have experience with electric vehicle technology and remotely supporting vehicle troubleshooting.

As a Fleet Support Engineer, you'll :

• Act as point of contact for real-time escalation from technicians on fleet issues.
• Document, amend, and maintain a troubleshooting guide for all technicians to use as faults are diagnosed or resolved.
• Establish diagnostic procedures to expedite troubleshooting in the future.
• Provide historical review of vehicle / fleet data, parsing / interpreting vehicle logs and their physical implications.
• Work with engineering design to improve tooling and detection of issues.
• Work to implement effective countermeasures across the fleet.
• Define / capture required data points to validate issue resolution.
• Occasionally travel within the U.S. to support various operational locations.

Requirements

Preferred Qualifications :

Benefits :