Seasonal Customer Service Representative

Overview

Monthly Bonus up to $1000 plus competitive pay!

We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service and customer retention . As a Customer Service Representative you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service quality efficiency and accuracy in all that you do. Our seasonal employees are so essential to our business that if you are hired for this position we will provide you with a monthly bonus up to $1000.

Responsibilities

• Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
• Maintain an in-depth knowledge of Suburban Propane products and services customer account and billing processes new customer information and various policies and procedures related to product delivery and service
• Present a professional confident and enthusiastic image to develop trusting relationships with all customers
• Provide high levels of customer account management by properly setting up and maintaining account information and data
• Forecast and maintain routes to maximize manpower tank and vehicle utilization and ensure delivery efficiencies
• Plan and schedule daily service work to maximize billable time and meet productivity goals
• Coordinate with Customer Service Center (CSC) regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies

Why Suburban Propane Suburban Propane takes pride in serving our seasonal employees and does so by offering competitive pay with seasonal bonus sick pay and a 401(k) with company match and immediate vesting based on eligibility requirements.

For eligibility and a full list of our benefit offerings please visit : .

Qualifications

Suburban Propane Partners L.P. (Suburban Propane) is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany New Jersey Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane renewable propane renewable natural gas (RNG) fuel oil and related products and services as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives servicing the energy needs of approximately 1 million residential commercial governmental industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars : (1) Suburban Commitment showcasing Suburban Propanes nearly 100-year legacy and ongoing commitment to the highest standards for dependability flexibility and reliability that underscores Suburban Propanes commitment to excellence in customer service; (2) SuburbanCares highlighting continued dedication to giving back to local communities across Suburban Propanes national footprint; and (3) Go Green with Suburban Propane promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative renewable energy alternatives. For additional information on Suburban Propane please visit .

Its an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable clean energy future!

Applications will be accepted until the position is filled.

As part of our pre-employment hiring process background checks and drug screens are performed.

For more information about our hiring process please visit : Suburban Propane we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer we consider all applicants for employment without regard to an individuals age sex sexual orientation gender identity race color creed religion national origin or ancestry citizenship marital status familial status physical or mental disability handicap military or veteran status genetic information pregnancy or any other category protected under federal state or local law regulation or ordinance.

In line with these values Suburban Propane considers all qualified applicants including those with criminal histories in a manner consistent with applicable laws. To that end the Company welcomes such applicants in accordance with the California Fair Chance Act the Los Angeles City Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphias Fair Criminal Record Screening Standards Ordinance here : Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1