Warehouse Automation & Maintenance Manager

About UNIQLO

UNIQLO is a brand of Fast Retailing Co. (FR), a leading global Japanese retail holding company that designs, manufactures and sells clothing under seven brands : GU, Theory, HELMUT LANG, COMPTOIR DES COTONNIERS, PRINCESSE TAM.TAM, J Brand, PLST, and UNIQLO. FR is the world’s third largest apparel retail company and UNIQLO is Japan’s leading specialty retailer.

At UNIQLO, we are committed to providing our employees with enriching and challenging opportunities where achievements and personal growth are acknowledged and rewarded. We are dedicated to offering our employees training, performance based increases, and unlimited growth opportunities. If you are an ambitious, hard-working individual who welcomes new challenges, have a drive for success, and embrace the responsibility of leadership—then you belong at UNIQLO!

Position Overview

At UNIQLO, we are strengthening our logistics capabilities as we aim to grow our group revenue from 3 trillion yen to 10 trillion yen.

In this role, you will be responsible for leading the implementation, maintenance, and improvement of world-class automated warehouse systems—critical infrastructure at the heart of our supply chain transformation.

We are looking for someone who can take the lead in building and optimizing high-performance warehouse operations that never stop, helping us realize our vision of producing, delivering, and selling only what customers need, when they need it, and in the exact quantity required.

Key Responsibilities

• Develop and execute maintenance plans, budget forecasts, and staffing strategies to ensure stable equipment operation.
• Respond to equipment failures, conduct root cause analysis, and implement corrective actions.
• Drive long-term equipment reliability through predictive maintenance, upgrades, and the adoption of advanced technologies.
• Lead improvement initiatives involving equipment vendors and cross-functional teams.
• Monitor and report progress on troubleshooting and resolution of equipment issues.
• Negotiate maintenance contracts, pricing, and service terms.
• Prepare for peak seasons, including large-scale product launches and sales events.
• Build strong relationships with internal and external stakeholders, including senior leadership.
• Establish operational standards, procedures, and supporting applications.
• Promote daily operational standardization and global best practices.
• Improve warehouse and store operations through new equipment deployment and process or existing equipment optimization.
• Report daily operations and incidents, and coordinate with global headquarters (GHQ).

This role requires a proactive, hands-on approach to identifying issues and driving solutions. During peak periods such as major sales events or product launches, shift work—including night shifts and weekend / holiday coverage—may be required. Overtime and emergency response to equipment failures may also occur.

Desired Skills and Experiences

Salary Range : $125,000 - $155,000

As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic / civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.