Senior Project Manager

Sr Project Manager

Remote - Up to 25% travel

Full-Time

Overview :

This is not your typical Staff Project Manager role, this is an opportunity with built in trust, responsibility, and autonomy from the start. If you have a passion for creating exceptional customer delivery experiences, history with Salesforce, are data and process-driven, and enjoy solving problems in a highly ambiguous environment, we would love to hear from you.

The Staff Delivery Project Manager role plays one of the most important parts in client's customer experience lifecycle, getting our new customers - who have invested their time, resources, and trust in us - fully onboarded, configured, implemented, and up-and-running in an efficient manner all while delivering the best customer experience. The client is growing rapidly, and we're committed to keeping our customer projects and execution proportionally effective as well as tightly managed - i.e. as painless and efficient for customers as possible. In order to do this, we need to have a high bar for our work product, and the Delivery team sits at the center of delivering on those commitments to our customers.

We are looking for someone to be a key leader in our business. Someone who not only knows how to bring together teams to deliver great outcomes to our customers, but who sees technology, process and organizational problems, and is driven to fix them.

Experience :

15+ years of work experience as an active Project Manager with responsibility of managing software development projects, cross-functional teams larger than 10+ and schedules to on-time delivery

5+ years of experience in a customer facing project management role - preferably within a Professional Services organization

Experience working directly with business executives : CIO, CTO, PMO in an advisory role

Ability to multi-task and create positive outcomes under deadlines

Natural problem-solver, comfortable with complexity and ambiguity

Proactive and passionate : independently solving conceptual problems, and delivering results in challenging situations on time and in scope

High-energy, team-first attitude : motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business

Up to 25% travel

Nice to have :

Experience working with Insurance Carriers, MGA's, or Brokerages on SaaS Implementation / migration projects

Project Management Certification (PMP, CAPM, CPM, CSM, Project+, PPM)

4+ years of work experience in an Enterprise SaaS environment