Access Services Coordinator

Access Services Coordinator

The Access Services Coordinator is responsible for assisting the Supervisor and Manager in coordinating the daily Access Services activities. This position assists in leading staff members during each shift, supporting staff training, maintaining quality and managing work volumes. This position also performs daily financial services activities.

Essential Functions of the Role :

• Monitors the day-to-day activities of the team according to performance standard goals.
• Assists in allocating and managing staff work functions in relation to work volume.
• Delivers feedback to staff on performance and quality standards.
• Initiates recommendations regarding process and efficiency improvements.
• Performs daily financial services activities, to include performing pre-registration, point of service collections, insurance verification, workflow monitoring, and data collection and analysis.
• Assists with project development and implementation.
• Assists with in-service education related to various departmental functions as well as related computer systems.
• Assists in monitoring registration accuracy and quality compliance.
• Attends department related seminars and provides new and updated information to all staff.
• Interacts as a team member representing Access Services, and serves as a member of designated committees and attends appropriate meetings as directed.

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