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Veterinary Receptionist
Veterinary ReceptionistMission Pet Health • Lake Charles, LA, United States
Veterinary Receptionist

Veterinary Receptionist

Mission Pet Health • Lake Charles, LA, United States
3 days ago
Job type
  • Full-time
Job description

Company Overview

At Gill Bright Animal Hospital, we are committed to providing the highest standard of patient care and client communication. Our commitment to excellence is nationally recognized, as we hold the prestigious AAHA Accreditation. This dedication is reflected in our outstanding community reputation, evidenced by a 4.8-star Google rating. We are searching for a passionate veterinary professional ready to join our culture of quality medicine and collaboration, providing you with the framework needed to do your best work every day.

As part of a supportive network of hospitals, you gain immediate access to extensive resources designed to help our teammates grow professionally. We understand the importance of advancing your career, whether you are seeking specialization, leadership roles, or technical certification. We support structured continuing education programs and have frameworks in place to help you achieve your career goals, ensuring you feel valued and supported throughout your time with us.

When you join Gill Bright Animal Hospital, you are entering a medical environment dedicated to complex case management and advanced diagnostics. We focus solely on small animal medicine, offering critical care through our Urgent Care services. You will routinely engage in advanced procedures including Orthopedics and general Surgery. Furthermore, we actively support internal consultations, ensuring you have the resources of a specialized Radiologist and Ophthalmologist available to help you deliver precise and comprehensive patient outcomes.

Lake Charles, Louisiana, offers a unique blend of Southern charm, coastal access, and lively culture. Located near beautiful waterways, the area provides excellent outdoor recreation opportunities for you to enjoy your downtime. This welcoming community provides a fantastic quality of life, allowing you to easily balance your rewarding professional career with personal relaxation and enjoyment.

Job Description

Your Impact as a Receptionist

  • Be the Director of First Impressions : You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
  • Ensure Seamless Care Coordination : You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
  • Advocate for Pet Health : You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
  • Embody Compassion and Empathy : You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

  • A passion for providing excellent customer service and a genuine love for animals.
  • Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
  • Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
  • A collaborative, team-first mindset and the ability to work both independently and with direction.
  • Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
  • Responsibilities and Benefits

    How You're Supported

    As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

    Competitive Compensation

    A competitive hourly rate based on your experience, plus a comprehensive benefits package.

    Total Wellbeing

    Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

    Financial Health

    Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

    Commitment to Growth

    For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

    The Power of a Network

    Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

    Valuable Perks

    Enjoy paid time off, discounted veterinary care for your own pets, and free 24 / 7 access to doctors through Teladoc.

    About Mission Pet Health

    Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most : the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

    Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

    EEO Statement : Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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    Veterinary Receptionist • Lake Charles, LA, United States

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