System Administrator I

Job Description

Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities

This role is expected to be able to resolve the following technical issues with little or no assistance :

• Workstation operating system issues of any kind.
• Printer issues of any kind.
• Standard business application (Office, etc.) issues of any kind.
• Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
• Server issues of any kind.
• Basic and intermediate networking issues.
• Escalation point for technicians
• Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.

Job Qualifications

Job KPI's :

Compensation :

Pay rate ranges from $30.35 / hour up to $36.25 / hour and may vary by experience and location.

Benefits :