Room Attendant

On-Call Room Attendant

Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017. Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style.

At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, grill, and lounge, and nightly live entertainment at The Atrium Stage. Our public dining options include Cecconi's, a modern-day classic Italian restaurant inspired by mid-century Trattorias, and Little Ned, a chic spot for handcrafted cocktails and bar classics with views of the Empire State Building.

The Role

A Room Attendant is responsible for providing guests services in the hotel and offering Full Service and Turndown Service for guests in an efficient manner that is aligned with the luxury standards of the hotel.

Primary Responsibilities

• Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
• Ensure all rooms are cared for and inspected according to company standards.
• Notify superiors of any damages, deficits, and disturbances through Knowcross.
• Check stocking levels of all consumables and replace and refill all amenities according to Ned Standards.
• Cleans, fills, and replenishes enough water bottles for each room to receive at least two per turndown for the entire building.
• Ensures that all items necessary for turndown service are stocked in the housekeeping closets on each floor.
• Delivery of all items necessary for turndown to guest rooms.
• Responds to calls via radio, KnowCross, or per other hotel protocol.
• Assists in clearing rooms and guest corridors of unneeded or dirty items.
• Removes trash and recyclables to designated areas.
• Replaces / replenishes guest room amenities as needed or requested by room attendants, managers, or guests.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practice.
• Establishing and maintaining good communications and teamwork with colleagues and other departments.
• Participating in scheduled departmental meetings and all other relevant meetings as requested.
• Adhering to all standards of operations, policies and procedures, manuals, memos, and verbal instructions.

Requirements

Qualifications

Working Conditions / Environment

The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Apply today and join us as a Room Attendant!

#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO

Work Perks

Compensation : $30.43 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.