Operations Product Manager

About The Role

We are seeking an Operations Product Manager to help us scale our core operations and build the foundation for long-term growth. This is a unique hybrid role, part product manager, part systems thinker, focused on turning complex operational workflows into scalable, measurable 'products.' You'll work directly with the Sr. Director of Operations to design and improve key processes across surgery, perfusion, lab, and procurement; drive execution of cross-functional initiatives; implement data visibility and quality management systems; and prepare the operations function to scale 5 over the next 24 months.

Key Responsibilities

• Process Design & Optimization : Map, document, and continuously improve end-to-end operational workflows (procurement ? surgery ? lab ? shipping).
• Cross-Functional Program Management : Lead projects that span multiple teams and ensure timely, high-quality execution.
• Systems & Tools Implementation : Identify and deploy workflow and analytics tools that enable scalability, visibility, and accountability.
• Data & Metrics : Establish KPIs and dashboards that measure throughput, cycle time, quality, and performance across operations.
• Quality & Continuous Improvement : Partner with Quality and Lab leads to embed QMS principles and SOP discipline into daily operations.
• Strategic Partnering : Work alongside the Sr. Director of Operations on OKRs, capacity planning, and strategic initiatives.

Qualifications

Experience

Education

Skills & Mindset

Preferred

Why Join Us