Senior Director, Digital AI Sales Tools

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Visa Global Digital Sales team is responsible for digital response and sales coverage engine supporting multiple digital sales centers, enabling Visa to accelerate growth, leveraging continuous innovation with an optimized sales model while building deeper relationships with our customers.

Within Global Digital Sales, the Global Digital Sales COE team is responsible for building out the framework across digital response and sales coverage models for regional digital centers to leverage. We are looking for the right candidate to join our dynamic team and build consistent digitally enabled, data powered sales process supported on a modern technology stack through agile mindset.

We are seeking a visionary leader to redefine the future of digital sales technology through an AI-first approach. This role will serve as the centralized owner of our digital sales ecosystem, driving innovation by embedding artificial intelligence, machine learning, and generative AI into every aspect of the sales experience. The ideal candidate will combine deep expertise in sales technology with a passion for leveraging AI to accelerate workflows, unlock predictive insights, and deliver next-generation selling experiences.

Key Responsibilities :

AI-First Strategy & Innovation :

• Lead the design and execution of an AI-first roadmap for digital sales enablement, CRM, and integrated platforms.
• Embed AI capabilities such as predictive analytics, conversational AI, intelligent automation, and personalized recommendations into core workflows.

Next-Generation Digital Selling :

Centralized Ownership & Integration :

Innovation & Roadmap Execution :

Leadership & Change Management :

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications :

Preferred Qualifications :

Additional Information

Work Hours : Varies upon the needs of the department.

Travel Requirements : This position requires travel5-10% of the time.

Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 186,800 to 271,050 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.