Citizens Teller

Description

Starting Salary : $19 / hour and up

As a

Citizens Teller - YOU make a real difference for our

customers and the branch team.

What

you'll do

You’ll greet our

customers in our lobbies. You’re comfortable enough with technology

to demonstrate how to use our mobile app, or our ATMs, to complete

simple transactions. You’ll create amazing experiences for our

customers, looking for opportunities to help them achieve their

financial goals by providing personalized advice and solutions that

meet their needs, and connect them to our Bankers for the next

step. Your knowledge of Citizens products and benefits will educate

customers, and allow you to effectively respond to questions and / or

concerns. All financial policies and procedures will be followed,

including proper cash handling, state and local laws and

regulations.

What you'll get

Meaningful

work & relationships – Help customers with important

financial decisions that impact their lives like building a

business, buying a house, paying for school or helping them realize

their long-term financial goals. Colleagues and leadership listen

to your ideas and feedback.

Commitment to community – Give back with 4 hours of paid

time off annually for volunteering, separate from regular PTO, and

have your donations to eligible 501(c)(3) organizations matched, up

to $1,000 annually.

Career

opportunities, reward, and upskilling – See your hard

work rewarded with promotions and opportunities to grow your career

through training, coaching, career planning and development

resources that enable you to branch off in any direction your

talents and interests take you.

Exceptional benefits – Receive comprehensive health care

coverage, including medical, dental and vision plans, a 401K with

corporate match, tuition assistance, mental health and wellbeing

programs, discounts on student loan refinancing, and more.

Required

Qualifications

High

School degree or GED

Minimum of 6 months

experience processing transactions (cash and / or digital

payments)

Minimum of 1 year demonstrated

customer experience, recommending and referring products and

services to customers

Strong listening and

communication skills

Ability to effectively

ask questions and identify needs to enhance and develop a long-term

customer relationship

Ability to problem

solve and provide solutions to customer issues

Customer-centric to deliver exceptional

service

Comfortable with using digital

technology to support the delivery of business goals

Ability to work branch hours, which can

include weekends and evenings

Qualified

candidates must complete a video interview assessment after

applying as the next step, to be completed within 7 days of

receiving the link. How to prepare :

Set aside 30-45 minutes for the self-guided assessment that

includes games and questions. Find a quiet place to record and be

camera-ready. You’ll need a smartphone, tablet, or desktop computer

with your camera and microphone enabled. You’ll answer questions to

share your skills and experience, and bring your personality to the

interview. This step accelerates the interview process, moving

qualified candidates to hiring manager interview fast.

Preferred

Skills / Experience

year of experience processing transactions (cash and / or digital

payments)

Bilingual in

Spanish

Motivates others, like

teammates, business partners, and specialists, through

collaboration

Process-oriented, energetic,

detail-oriented and ability to multitask effectively

Hours & Work

Schedule

Hours per

Week : 30

Work Schedule : Varies with branch

needs and may include weekends and evenings

Pay

Transparency ​

The salary range

for this position is $21.85- $27.00 per hour. Actual pay is based

on various factors including but not limited to the

work location, and relevant skills and experience.

We offer competitive pay, comprehensive

medical, dental and vision coverage, retirement benefits,

maternity / paternity leave, flexible work arrangements,

education reimbursement, wellness programs and more. Note,

Citizens’ paid time off policy exceeds the mandatory, paid sick or

paid time-away policy of every local and state jurisdiction in

the United States. For an overview of our benefits, visit .

Some job boards have started using

jobseeker-reported data to estimate salary ranges for roles. If you

apply and qualify for this role, a recruiter will discuss accurate

pay guidance.

Equal

Employment Opportunity

Citizens, its

parent, subsidiaries, and related companies (Citizens) provide

equal employment and advancement opportunities to all colleagues

and applicants for employment without regard to age, ancestry,

color, citizenship, physical or mental disability, perceived

disability or history or record of a disability, ethnicity, gender,

gender identity or expression, genetic information, genetic

characteristic, marital or domestic partner status, victim of

domestic violence, family status / parenthood, medical condition,

military or veteran status, national origin,

pregnancy / childbirth / lactation, colleague’s or a dependent’s

reproductive health decision making, race, religion, sex, sexual

orientation, or any other category protected by federal, state

and / or local laws. At Citizens, we are committed to fostering an

inclusive culture that enables all colleagues to bring their best

selves to work every day and everyone is expected to be treated

with respect and professionalism. Employment decisions are based

solely on merit, qualifications, performance and capability.

Why Work for Us At Citizens,

you'll find a customer-centric culture built around helping

our customers and giving back to our local communities. When you

join our team, you are part of a supportive and collaborative

workforce, with access to training and tools to accelerate your

potential and maximize your career growth

Background Check

Any offer

of employment is conditioned upon the candidate successfully

passing a background check, which may include initial credit, motor

vehicle record, public record, prior employment verification, and

criminal background checks. Results of the background check are

individually reviewed based upon legal requirements imposed by our

regulators and with consideration of the nature and gravity of the

background history and the job offered. Any offer of employment

will include further information.