Customer Service, Data Entry, & Collections Clerk

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

About the Role :

We are seeking a Customer Service, Data Entry, & Collections Clerk to join our team at Precision Door Service of Memphis. As a key member of our team, you will play a crucial role in providing exceptional customer service, maintaining accurate data entry records.

Responsibilities :

• Answering incoming calls and assisting customers with inquiries
• Entering customer information and service requests into our database
• Providing support to the service technicians and dispatch team
• Assisting with scheduling and confirming service appointments
• Maintaining a high level of professionalism and customer service at all times
• Contact customers by phone, text, or mail
• Review and update account status
• Maintain records of payments and account details
• Schedule follow-up communication with customers
• Monitor accounts receivable

Requirements :

• Prior experience in customer service, data entry role, and collections
• Proficiency in QuickBooks
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong attention to detail and accuracy

About Us :

Precision Door Service of Memphis has been providing top-quality garage door services to the Memphis area for over 20 years. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We offer a supportive and collaborative work environment where employees are valued and have opportunities for growth.

This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.