Body Shop Customer Service RepresentativeWilson Ford Lincoln • Saginaw, Michigan, USA

Body Shop Customer Service Representative

Wilson Ford Lincoln • Saginaw, Michigan, USA

16 days ago

Job type

Full-time

Job description

Description of the role :

The Body Shop Customer Service Representative at Wilson Ford Lincoln will be responsible for providing exceptional customer service to clients requiring assistance with body shop repairs.

Responsibilities :

Address customer inquiries and concerns regarding body shop repairs
Coordinate communication between customers and the body shop team
Ensure customer satisfaction throughout the repair process
Maintain accurate records of customer interactions

Requirements :

Excellent communication and interpersonal skills

Previous experience in customer service is preferred

Ability to work in a fast-paced environment

Basic knowledge of automotive repairs

Benefits :

Competitive salary

Healthcare benefits

Paid time off

Career development opportunities

About the Company :

Wilson Ford Lincoln is a premier automotive dealership located in Saginaw MI. We are committed to providing top-quality service and products to our customers.

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Contract

Experience : years

Vacancy : 1

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Body Shop Customer Service Representative • Saginaw, Michigan, USA

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