Project Coordinator - Field Services

Job Posting

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees all 7,000 of them. If you join our team, you'll enjoy :

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive in our offices or yours.

Job Summary

The Field Services Project Coordinator will coordinate and dispatch technical resources for nationwide professional services engagements. This position will plan site installations, schedule resources, manage onsite escalations, track hours and budget, review deliverables and maintain quality control for assigned projects. This position interacts with internal and external resources as well as Customers daily. This individual will work closely with Subcontractors, Sales, Customers and Project Delivery teams to ensure project success. This position may require flexibility in working hours, including transitions from standard work schedule to a non-standard work schedule (after hours or overnight) based upon business need. This position reports to the PMO Manager in our SHI Austin, Texas office.

Role Description

Include but not limited to :

Behaviors and Competencies

Organization : Can maintain a clean and organized workspace and follow simple organizational systems when assigned.

Time Management : Can understand the importance of time management and strives to prioritize tasks to meet deadlines.

Communication : Can communicate simple ideas and information clearly.

Collaboration : Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.

Problem-Solving : Can demonstrate a willingness to address and resolve problems when they arise.

Detail-Oriented : Can demonstrate an ability to follow instructions and complete tasks as assigned.

Adaptability : Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace.

Follow-Through : Can demonstrate a willingness to complete assigned tasks and responsibilities on time.

Documentation : Can follow established templates and guidelines to produce clear and accurate documentation when assigned.

Multi-Tasking : Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned.

Skill Level Requirements

Strong written and oral communication skills - Basic

Strong interpersonal skills - Basic

Ability to work independently or in a team-oriented environment - Basic

Ability to effectively prioritize and execute tasks - Basic

Ability to manage shifting demands and timelines by utilizing analytical and problem-solving skills - Basic

Competent and Proficient with Microsoft Office products - Basic

Preferred Qualifications / Skills

Experience dispatching and managing onsite resources - Basic

1099 marketplace experience - Basic

A+ and / or Microsoft Certified Professional (MCP) - Basic

Project management experience - Basic

PMP or other relevant project management certifications - Basic

Other Requirements

Bachelor's Degree required

Familiarity with basic IT hardware and / or construction terminology

The estimated annual pay range for this position is $50,000 - $65,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity M / F / Disability / Protected Veteran Status