Client Service Advisor - Commercial Lines

Client Service Advisor – Commercial Lines Insurance

East Syracuse, NY | Full-Time | Monday – Friday |

About the Role

If you're in the commercial lines insurance industry, and looking for a positive change, come experience the difference on our growing team! We are seeking a detail-oriented and motivated Client Service Advisor to join our growing organization. If you are looking for a better environment, stronger support, and real opportunity for growth, this is an opportunity to join a team where your contributions matter.

We’re hiring a Client Service Advisor who is detail-oriented, highly organized, and passionate about delivering high-quality service to commercial insurance clients. In this key client-facing role, you’ll partner with internal teams to support account retention, manage policy needs, and ensure timely, accurate client solutions.

What You’ll Do

• Serve as a trusted client contact for day-to-day insurance service matters
• Collaborate with Sales, Marketing, and Claims teams to support retention and growth
• Handle policy changes, certificates, renewals, and client communications
• Assist with compliance reviews, carrier relations, and service improvements
• Support escalations and occasionally travel to client sites

What We’re Looking For

Why You’ll Love It Here

Benefits

If you’re ready to take your career to the next level in a positive, high-performance environment, we’d love to hear from you.

Apply now and make a meaningful impact with a team that values your expertise.