Technical Account Manager (TAM) - New York

Who We Are

TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes.

TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world’s dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships : Latest News and Announcements | TetraScience Newsroom

In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective.

It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day.

What You Will Do

Providing a strategic technical partnership with Customers, you will bridge the gap between the business objectives and technical execution. You will be the primary technical leader for scientific end-users to design, architect, and deliver highly impactful solutions to pharmaceutical and biotech customers. You will work to understand scientists' and R&D IT analysts' needs, analyze their data environment, assist in the design and implementation of our solutions and enable customers to achieve faster ROI, reduced risk, smoother scaling, accelerated product adoption and ensure the long-term success of projects.

Key Responsibilities

• Primary technical point of contact across strategic accounts
• Lifecycle engagement & adoption acceleration from presales to delivery
• Technical health & risk management
• Strategic planning and stakeholder management across sales, product management and engineering teams
• Sales enablement & growth support
• Deep and wide technical and science senior relationships

Strategic Technical Partnership

Lifecycle Engagement & Risk Management

Sales Support & Escalation Management

Value Delivered to Customers

Commercial Acumen & Sales Enablement

Technical Account Leadership

Project Management

Requirements

What You Have Done

Benefits

We are not currently providing visa sponsorship for this position