Strategic Communications Specialist

Who We Are :

At Community Financial Credit Union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.

We've been recognized as one of the Regional Best and Brightest companies for the last 20 years and nationally recognized since 2018. We have been certified as a Great Place To Work since 2023 and as of 2024, we were also recognized as the Best and Brightest in Wellness , reflecting our deep commitment to our team members and the communities we serve.

About the role :

The strategic communications specialist strengthens how our people understand, talk about, and live our brand every day. This role focuses on internal communications and on clarity of messaging that helps our team members shine. Working alongside (and distinct from) Marketing, this specialist creates tools, playbooks, procedures, and communication frameworks that help team members confidently communicate about our products, brand, and organizational priorities.

This includes owning the internal messaging cadence, managing content on our intranet, maintaining rigor in internal policy and procedure documentation, and supporting organizational alignment through clear and consistent communication.

This role is ideal for a sharp, curious writer with at least two years of experience who loves shaping messages, organizing information, and helping people understand what matters and why.

This position has a starting hourly rate of $31.49 but your offer amount may be increased with relevant work experience and transferable skills.

A Day in the life of an Strategic Communications Specialist can look like :

Internal Communication & Messaging

• Draft clear, engaging, and brand-aligned internal communications, including announcements, updates, talking points, and internal newsletters.
• Partner with the deputy / office of the president to develop messaging strategies that inform and inspire team members.
• Maintain consistency of voice, tone, and clarity across all internal channels.
• Create communication guides and playbooks to help team members talk confidently about products, services, and strategic initiatives.

Intranet Management & Content Stewardship

Cross-Functional Collaboration

Brand & Product Alignment

What you bring to the table :

You might also have :

We believe in creating a Culture of Belonging guided by our core values : Relentless Care, Hustle & Grind, Huzzah! and Curiosity.

As a team member of Community Financial, you'll enjoy :

Contact / application information :

If this description appeals to you, please submit an application! A member of CFCU's Talent Acquisition Team will be in contact with you shortly!

Equal Employment Opportunity Policy :

Community Financial Credit Union is an equal opportunity employer (M / F / D / V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.

Disclaimer :

This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.

Please note that Community Financial Credit Union does not involve Artificial Intelligence (AI) when evaluating applications. Applications for this position are reviewed by a member within the Talent Acquisition team. We are dedicated to providing an equitable and thorough review of all submissions and look forward to additional connection as the recruitment process continues!