Director of Sales

Job Title

Lead and manage assigned team members to achieve their quarterly / annual revenue goals and drive customer satisfaction and market share for Caesars Entertainment.

Train and hold team members accountable for following process and procedure as it relates to responding to RFPs and contracting business.

Coach and develop team members to utilize their resources to impact performance. Work with Human Resources and the Senior Vice President of Sales on team members not achieving their goals by putting them on performance improvement plans.

Recruit and connect with qualified candidates for future open sales positions within the Meeting Sales division.

Utilize company, division and individually crafted tools for recognizing role model performance within your team including nominating for company wide recognition, quarterly sales achievements and performance above and beyond standard such as contracting a new account for the company.

Host team meetings on a consistent basis via Zoom and occasionally in person to build a stronger team connection, train and recognize your assigned team members.

Utilize data and resources for accurate forecasting and pipeline management.

Utilize data and technology platforms to drive business development and performance such as Tableau, Amadeus, SalesForce, LinkedIn, ZoomInfo, Knowland and CVENT. Consistently present new resources and tools that will support further achievement of quarterly / annual revenue goals.

Ensure team members manage their sales pipeline to drive maximum business outcomes by ensuring they use the 90 / 50 / 10 coding and decision due date structure to accurately populate the forecast tools.

Set and manage sales activity goals that are to be documented in SalesForce.

Set realistic business development goals for your assigned team members to ensure that Caesars Entertainment brand is top of mind in order to drive new market share.

Attend high value site inspections on-site to support closing contracted business for your team.

Attend in-market sales appointments to support your assigned team members, provide on-site coaching and develop relationships with current and prospective accounts.

Create new and exciting client events in-market to drive customer loyalty and present brand updates.

Responsible for reviewing financial summaries on a consistent basis to understand regional and individual property performance as it relates to key metrics against Plan and Prior Year. In addition, reviewing and utilizing pace and position reports to drive specific sales activities to contract business where needed by property, year and month.

Skills & Qualifications

Technical Skills

Amadeus, SalesForce, MS Word, MS Excel, MS Powerpoint, LinkedIn, Zoom Info and similar tools required for sales / revenue and customer satisfaction performance

Education & Experience

• BA / BS degree preferred
• 8+ years of prior hospitality sales leadership experience preferred
• Relevant work experience, demonstrating progressive career growth and a pattern of extraordinary performance

Qualifications

Professional verbal and written communication skills.

Ability to prioritize and organize work assignments in a high-volume and fast-paced environment.

Proven success in problem solving, reasoning and organizational leadership.

Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Previous experience engaging with a diverse team, including departmental and business executives.

Strong financial and business acumen.

Comprehensive knowledge of assigned regional market.

Passionate desire to Create the Extraordinary and achieve and exceed our goals.