Office Assistant II, Orthopedics, Heywood Medical Group, 40-Hours, Days, 800am 430pm

Overview

You Matter Here!

Heywood Healthcare values our employees! We offer competitive wages great benefits and generous earned time off. Come work where you will matter!

Hours : 40-Hours Days 8 : 00am - 4 : 30pm

Job Summary :

Under the direction of the Senior / Practice Manager incumbent is responsible for scheduling surgeries (if applicable) and / or referral and prior authorization an Office Assistant II you willutilize administrative / clinical knowledge to schedule appropriate procedures / surgeries per providers orders. As an Office Assistant II you will act as aSurgical Schedulerto schedule office- based and hospital procedures consistent with the patients diagnosis and procedure request. Also must be able to respond to both written and oral correspondences regarding scheduling changes / cancellations in a timely accurate manner. Individual must be organized and be able to manage demanding workload with accuracy. See full description below. As an Office Assistant II you will act as a Referral / Prior Authorization Specialist to ensure referrals are scheduled in a timely manner maintains tracking and appropriate documentation of referrals and authorizations. See full description below.

Responsibilities

Organizational Expectations

Behavioral Attributes :

The following behavioral attributes are required : achievement motivation concern for order flexibility initiative self-confidence customer service oriented interpersonal effectiveness teamwork analytical thinking and information seeking.

Essential Functions

• Answers telephones schedules in office appointments takes messages accurately and routes appropriately
• Completes tasks associated with clinical inbox / practice buckets (personal practice referral medical record and others assigned) proficiently and in a timely manner
• Completes tasks associated with workflow dashboard (Appointments to be rescheduled appointment tickers no shows and others assigned) proficiently and in a timely manner
• Arrives patients verifies all required fields for most current up to date patient information. Has patient complete appropriate forms accurately documents information provided by patients in EMR and completes check-in.
• Departs patient from office provides any necessary patient information and schedules appointments in office and outpatient appointments as needed
• Collects copays / payments maintains records and reconciles daily deposits
• Verifies insurance coverage and eligibility and negates issues prior to patient visit whenever possible
• Performs a variety of clerical functions to support office such as typing filing scheduling appointments making phone calls and related duties as required or directed.
• Process incoming faxes and daily mail including barcoding and document processing within EMR.
• Schedules and coordinates patient visits and medical procedures for both inpatients and outpatients
• Registers patients utilizing computer-based registration / scheduling system
• Processes Medical Records incoming and outgoing according to practice guidelines and regulations
• Maintains assigned office and / or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.
• Maintains records reports logs and other statistical information as required or directed.

SURGICAL SCHEDULER ROLE / RESPONSIBILITIES

REFERRAL AND PRIOR AUTHORIZATION SPECIALIST

RESPONSIBILITY OF ALL JOB ROLES

Statement of Other Duties

This document describes the major duties and responsibilities for this job and is not intended to be a complete list of all tasks and functions. It should be understood therefore that employees may be asked to perform job-related duties beyond those explicitly described.

Qualifications

Job Requirements

Minimum Education

Minimum Work Experience

Required Skills

Functional Demands

Physical Requirements

Exerts up to 20 pounds of force occasionally and / or up to 10 pounds of force frequently and / or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction) and handles (seizing holding grasping turning or working with hands).

Key Skills

EMR Systems,Clinical Laboratory Experience,Athenahealth,Algebra,eClinicalWorks,Primary Care Experience,Phlebotomy,Medical office experience,Vital Signs Experience,Experience Administering Injections,Medical Terminology,Medication Administration

Employment Type : Full-Time

Experience : years

Vacancy : 1