Patient Service Rep LeadBoston Proper • Naperville, IL, US
No longer accepting applications
Patient Service Rep Lead
Boston Proper • Naperville, IL, US
4 days ago
Job type
- Full-time
- Part-time
Job descriptionReviews department work schedules to ensure that all scheduled employees are present during their scheduled shift. Schedules staff for sufficient coverage at assigned site(s). Notifies supervisor if there is a staffing shortage. Leads daily workflow processes. Serves as point person for daily workflow for PSRs, supervisor and physicians at site(s). Assists staff with handling work-related concerns / issues. Monitors performance of staff in order to ensure work is carried out in accordance with established policies. Alerts supervisor of staff infractions in accordance with policies and procedures. Responsible for daily audit of charges, over-the-counter payments and bank deposit reconciliation. Answers telephone calls, determines nature of calls, takes and relays messages, and responds to routine inquiries following established procedures. Greets patients and patient families arriving for scheduled appointments. Registers patient by obtaining pertinent information such as name, demographic data, insurance coverage, etc. according to established procedures. Enters information into computer system. Verifies insurance eligibility and advises patients of covered benefits. Requests and reviews managed care referrals and ensures that services provided are within scope of authorization. Enters physician scheduling templates to meet system guidelines, updates / edits as needed due to time off requests or other changes such as meeting attendance requirements. Schedules all appointments including patient visits, laboratory tests, off-site diagnostic tests, etc., over the telephone and in person prior to patients leaving and assures appropriate education is provided for office procedures that are scheduled. May assist patients with scheduling off site diagnostic tests via Central Scheduling. Depending on office site, may be point person for billing questions. Receives and records patient payments made at time of service. In doing so, calculates adjustments and / or discounts when totaling charge amount, processes credit card transactions, prepares receipts for cash or check payments, and updates patient account information in computer system. Balances actual daily receipts with computer-generated total, researches and modifies discrepancies and / or errors, and prepares day end close. Performs next day preparation for the office including chart preparation, pre-registration, appointment confirmation and payment request. Performs other duties as assigned such as maintaining patient files, photocopying documents and materials, answering routine questions regarding procedures or examinations, as so forth. High school diploma or GED - Required Minimum of 1 year business office or clinic experience - Required Previous insurance and managed care experience - Preferred Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities
PSR Lead
Hourly Pay Range : $21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights :
- Position : PSR Lead
- Location : 1331 W 75th St, Naperville
- Full time 40 hrs
- Hours : M-F 6 : 45 - 6 : 30 - flexible to schedule changes - rotating Sat am
- Required Travel : No
What You Will Do :
What You Will Need :
Benefits (For full time or part time positions) :
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) all recognized as Magnet hospitals for nursing excellence.
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets, VEVRRA Federal Contractor.
Create a job alert for this search
Patient Service Rep • Naperville, IL, US
Related jobs
Orchard Road Animal Hospital is seeking a full-time Practice Manager.With a solid understanding of the veterinary industry, and prior experience overseeing hospital operations, you'll be responsibl...Show more
This position works primarily on-site at the BEDS Plus location in Summit at 7666 W.Street, Summit, IL 60501 and the Health Center in La Grange Park.
Intermittent travel to other BEDS Plus locations...Show more
You provide the vision, set the pace, and inspire success.There's one thing you do that's exceptional : lead.You formulate a plan and focus on your team to solve the unsolvable, beat the unbeatable ...Show more
Clinical Section Administrator.We are looking for two Clinical Section Administrators to join our team to manage designated sections within the Department of Pathology, working closely with faculty...Show more
Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes...Show more
The Chicago Center for Sports Medicine & Orthopedic Surgery, a leading practice in orthopedic and sports medicine with multiple locations, seeks a dynamic Medical Office Manager.This role is pi...Show more
Were a busy medical and surgical podiatry practice focused on excellent patient care in a supportive, team-first environment.
This is not a sit-down desk jobyoull be moving in and out of rooms, assi...Show more
Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you...Show more
A company is looking for a Clinical Administrator Lead to oversee administrative functions within IOP groups.Key Responsibilities Lead and manage a team of Clinical Administrators to ensure optim...Show more
Supervisor, Clinical Operations.The Supervisor, Clinical Operations provides support to organizational initiatives, serves in leadership roles on committees, and partners with organizational depart...Show more
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve.We help healthcare organizations build innovation capabilities and accelerate key growth i...Show more
At PT Solutions Physical Therapy, we're more than just a private practicewe're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care.As a Patient Service...Show more
Concordia University Chicago (CUC) invites applications for the full-time, non-exempt position of Administrative Coordinator for the Division of Nursing.
This position reports directly to the Direct...Show more
SynergenX-Low T Center-HerKare, are leading providers of hormone replacement and targeted wellness services, are seeking qualified Patient Services Coordinator to join our team! This is a great opp...Show more
We are seeking a dedicated and experienced Office Manager to oversee daily operations at our busy Primary Care / Urgent Care facility in Chicago, IL.
The Office Manager will play a crucial role in ens...Show more
Patient Experience Coordinator.Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're lookin...Show more
The Practice Manager at Hometown Veterinary Partners is a member of hospital team and reports directly to the Partner DVM or the President.
The Practice Manager will support our core beliefs of Cult...Show more
Provides administrative and clinical supervision to Behavioral Health Care Coordination team as part of the HealthChoice Pathways to Success program at Pillars Community Health.Pathways to Success ...Show more
Veterinary Practice Manager
Orchard Road Animal Hospital • Montgomery, IL, United States
Full-time
Last updated: 1 day ago • Promoted
Bilingual Health Center Care Coordinator
Pillars Community Health • 60501, IL, US
Full-time
Last updated: 16 days ago • Promoted
Patient Navigator Manager
Syneos Health / inVentiv Health Commercial LLC • Chicago, IL, United States
Full-time
Last updated: 17 days ago • Promoted
Clinical Section Administrator
University of Chicago • Chicago, IL, US
Full-time
Last updated: 30+ days ago • Promoted
Office Coordinator II - Health Services
Elgin Community College • Elgin, IL, United States
Full-time
Last updated: 11 days ago • Promoted
Medical Office Manager
Primus Ortho • Chicago, IL, US
Full-time
Last updated: 30+ days ago • Promoted
LEAD MEDICAL ASSISTANT
Foot And Ankle Specialists Of Illinois • Algonquin, IL, US
Full-time
Last updated: 25 days ago • Promoted
Assistant Spa / Clinic Manager
Massage Envy • Chicago, Illinois, United States
Full-time
Quick Apply
Last updated: 30+ days ago
Clinical Administrator Lead
VirtualVocations • Naperville, Illinois, United States
Full-time
Last updated: 10 hours ago • Promoted • New!
Supervisor, Clinical Operations
Rush Copley Medical Center • Oswego, Illinois, United States, 60543
Full-time
Last updated: 30+ days ago
Healthcare Insights Management Associate - Market Insights
Huron Consulting Group • Chicago, IL, US
Full-time
Last updated: 27 days ago • Promoted
Patient Services Coordinator
PT Solutions • Chicago, IL, US
Full-time
Last updated: 30+ days ago • Promoted
Administrative Coordinator, Division of Nursing
Concordia University, Chicago • River Forest, IL, US
Full-time
Last updated: 26 days ago • Promoted
Patient Services Coordinator
SynergenX Health Holdings LLC • Westmont, IL, US
Full-time
Last updated: 6 days ago • Promoted
Office Manager for Primary Care clinic - Chicago, IL
HealthPlus Staffing • Chicago, IL, US
Full-time
Last updated: 30+ days ago • Promoted
Patient Experience Coordinator (The Loop 2)
Medulla • Chicago, IL, US
Full-time
Last updated: 20 days ago • Promoted
Veterinary Practice Manager
Hometown Veterinary Partners • Orland Park, IL, US
Full-time +1
Last updated: 30+ days ago • Promoted
Behavioral Health Care Coordination Supervisor
Pillars Community Health • Berwyn, IL, USA
Full-time
Quick Apply
Last updated: 26 days ago