Operations Analyst - Professional Services & Training

Professional Services Operations Analyst At Snowflake

Snowflake is about empowering enterprises to achieve their full potential and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level.

There is only one Data Cloud. Snowflake's founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn't stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision : a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow.

The primary responsibility of the Professional Services Operations Analyst is to support the PS management teams for a group of regions and manage the day-to-day operations and financials for those regions. This role will provide oversight for the end-to-end processes, manage the project lifecycles in the PSA, drive the revenue forecast process, develop reports and analytics to monitor and optimize the business, manage the close process, coordinate closely with the revenue team on revenue recognition issues and month-end close, and drive systems and process improvements.

As a Professional Services Operations Analyst at Snowflake, You Will :

• Assist with project setup in the PSA system and project closeout. Ensure the accuracy of various project-related data elements, including those that affect revenue recognition and invoicing.
• Oversee time and expense entry and approvals process to ensure accuracy and timeliness. Highlight anomalies and coordinate adjustments as necessary.
• Work closely with the PS Operations managers on project and backlog hygiene, and preparation for month end.
• Run weekly reports to help ensure data entry accuracy.
• New hire set up in PSA system and associated tickets for additional system access.
• Coordinate deal review scheduling ensuring prerequisites are met before getting on the agenda.

Our Ideal PS Operations Analyst Will Have :

Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?