Change Manager

Customer Support Analyst Reston, VA 20190 Security Clearance Requirement :

• TS / SCI CI Poly Location Note : On-Site Support Required Position Description :   E-volve Technology Systems, Inc. is seeking a strategic and results-driven Change Manager to support a client’s business system modernization initiatives.
• This role is responsible for leading the design, implementation, and oversight of change management and operational readiness strategies that ensure the successful adoption of process and technology changes.
• The ideal candidate will drive operational readiness, lead eLearning initiatives, and oversee a portfolio of internal-use software to ensure alignment with business goals and seamless integration across teams.
• Qualified candidates will have direct experience in change management, strategic communications and project management.
• Position requires dynamic interpersonal skills, initiative and creativity.
• Key Responsibilities Change Management Strategy & Execution Develop and implement comprehensive change management plans to support major transformation initiatives and technology rollouts.
• Conduct stakeholder impact assessments and create engagement strategies that support user adoption and minimize resistance.
• Lead just-in-time learning and knowledge resource initiatives.
• Coordinate with business teams to ensure consistent eLearning and messaging and a positive transition experience.
• Operational Readiness Lead operational readiness planning and execution to ensure teams, systems, and processes are prepared for implementation.
• Identify risks, gaps, and dependencies that may impact readiness, and work cross functionally to resolve issues ahead of deployment.
• Develop readiness metrics and reporting to track progress and drive accountability.
• Internal Use Software Portfolio Management Manage the lifecycle of internal-use software (IUS) projects, including customer requirements assessments, prioritization, and management on behalf of the client.
• Collaborate with technical teams, business stakeholders, and product owners to ensure quarterly and annual validation of IUS.
• Stakeholder Engagement and Leadership Act as a change advocate across the organization, engaging with team leadership to ensure alignment across change efforts.
• Facilitate working groups, steering committees, and project team meetings as needed to communicate change progress and gather feedback.
• Mentor and coach team members and stakeholders in best practices for managing organizational change.

Position Requirements :

Qualifications Required :

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