Benefit Specialist (San Francisco, CA)
Benefit Specialist (San Francisco, CA)
Summary We're looking for a Benefit Specialist to help members with their health and pension benefits. This is a great entry-level opportunity for someone who enjoys helping people, is detail-oriented, and can work in a fast-paced environment. You'll handle member enrollment, answer questions, and make sure records are accurate. Spanish fluency is required .
Key Responsibilities include but not limited to
- Help members enroll in health and pension benefits and keep their information up to date.
- Review forms and request missing details when needed.
- Enter member and dependent information into our systems.
- Send out enrollment materials and notices.
- Check reports and invoices for accuracy.
- Notify members about important benefit changes, like COBRA rights.
- Organize and scan documents into our system.
- Provide friendly and helpful support by phone and email.
Qualifications
Fluent in Spanish, requiredEnjoy helping people and providing great customer serviceOrganized and able to handle multiple tasksComfortable using basic computer programs (Word, Excel, Outlook)Good at explaining information clearlyPrevious office or customer service experience is a plusHigh school diploma or equivalent; additional education or experience is a bonusWork Schedule - Full-time. Monday Friday, 8 : 00am - 4 : 30pm. Required in office (No at-home days).
Competitive Benefits and Compensation Package
Vacation days earned at a rate of 1 day per each full month worked (for your first pro-rated year)12 paid holidays3 sick days after 90 days of employmentMedical, dental, and vision insurance, with option for dependent coverageCompany paid basic life, short-term disability, long-term disability and AD&D insurance401k with employer matchTuition reimbursement programCareer development opportunitiesReferral bonus for all successful full-time referralsAnnual opportunities for increasesPay - Hourly rate ranges from $31.00 - $32.00. Actual rate dependent on location, skills, education, experience and other business factors.
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.
Our culture focuses on three core values :
Collaboration : working together across 31 locations to achieve the best for the company and our clientsDedication : striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleaguesIntegrity : doing what we say we will do. Upholding strong ethical and moral principlesADA & EEO
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.
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