Talent.com
Call Center Director - 1969
Call Center Director - 1969Bhired • Monsey, NY, United States
Call Center Director - 1969

Call Center Director - 1969

Bhired • Monsey, NY, United States
5 days ago
Job type
  • Full-time
Job description

A homecare clinic is seeking an experienced Call Center Director to lead its high-volume call center operations. The ideal candidate will oversee a large team, optimize communication workflows, and ensure exceptional patient service in a fast-paced environment.

Responsibilities

  • Overseeing and managing day-to-day call center operations
  • Leading, training, and motivating a large call center team
  • Ensuring high standards of patient communication and service
  • Implementing workflows, procedures, and performance metrics
  • Streamlining processes to increase efficiency and reduce bottlenecks
  • Collaborating with leadership to align service goals

Ideal Qualifications

  • Experience in call center leadership, preferably in healthcare or homecare
  • Excellent communication and problem-solving skills
  • Strong leadership and team-management abilities
  • Ability to thrive in a high-volume environment
  • Highly organized, process-driven, and proactive
  • Salary : $75k - $100k / Year

    To apply, please send your resume to : Chaya@bhirednyc.com

    #J-18808-Ljbffr

    Create a job alert for this search

    Director Call Center • Monsey, NY, United States

    Related jobs
    Director, Operations

    Director, Operations

    Northwell Health • Manhasset, NY, United States
    Full-time
    Queens based, multi-practice operations role, fully onsite.Directs, plans, and organizes the staff and operations related to materials management, service contracts, building management and end-use...Show more
    Last updated: 4 days ago • Promoted
    Sr Director, Sales Enablement

    Sr Director, Sales Enablement

    Gartner • Stamford, CT, United States
    Full-time
    Director of Sales Enablement will operationalize Gartner's sales enablement strategy by creating and delivering programs that help sales reps engage senior executives with confidence and clarity.Re...Show more
    Last updated: 30+ days ago • Promoted
    Service Coordinator

    Service Coordinator

    Suburban Propane • Mount Kisco, NY, US
    Full-time
    When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for 90 years. As a Service Coordinator, you will plan and...Show more
    Last updated: 30+ days ago • Promoted
    Director of Social Work (DSW)

    Director of Social Work (DSW)

    Northern Riverview Center • Haverstraw, NY, United States
    Full-time
    Northern Riverview Healthcare Center is hiring a Director of Social Work (DSW) in Haverstraw, NY.DUTIES : Directs, establishes & plans the overall policies / goals for the Social Services Dept Respons...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Call Center Agent (Mexico)

    Call Center Agent (Mexico)

    24 Hours Group • New York, NY, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Duties and responsibilities include managing a whole lot of incoming and outgoing calls in ...Show more
    Last updated: 19 days ago • Promoted
    Executive Director, CRM Adoption & Enablement

    Executive Director, CRM Adoption & Enablement

    Novartis Group Companies • East Hanover, NJ, United States
    Full-time
    This position will be located at the East Hanover, NJ site and will not have the ability to be located remotely.Reporting into the VP, Head of CRM Product Management and Strategy, the Executive Dir...Show more
    Last updated: 3 days ago • Promoted
    PT Customer Service Leader

    PT Customer Service Leader

    Hannaford Supermarkets • Middletown, NY, United States
    Full-time
    USA-NY-Middletown-30 Tower Drive.Store 08337 Front End (5151722).Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those ea...Show more
    Last updated: 4 hours ago • Promoted • New!
    Relationship Advisor

    Relationship Advisor

    Hudson Valley Credit Union • Carmel, NY, United States
    Full-time
    Hudson Valley Credit Union is recruiting for the position of Relationship Advisor.Primary Function : provide highest level member service through efficient, accurate transaction processing and apply...Show more
    Last updated: 30+ days ago • Promoted
    Call Center Agent (Costa Rica)

    Call Center Agent (Costa Rica)

    24 Hours Group • Bronx, NY, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Duties and responsibilities include managing a lot of incoming and outgoing calls in the op...Show more
    Last updated: 19 days ago • Promoted
    Director, Customer Service and Operations

    Director, Customer Service and Operations

    Pie Insurance • New York, NY, US
    Full-time
    Director, Customer Service and Operations.Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how...Show more
    Last updated: 1 day ago • Promoted
    Radiology Scheduler Call Center

    Radiology Scheduler Call Center

    Optum • Middletown, NY, US
    Full-time
    Opportunities with Crystal Run Healthcare, part of the Optum family of businesses.Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven pract...Show more
    Last updated: 30+ days ago • Promoted
    Director, Risk & Insurance

    Director, Risk & Insurance

    QXO • Greenwich, CT, United States
    Full-time
    Senior Vice President, Treasurer.QXO is seeking an experienced and strategic Director, Risk & Insurance to oversee the company’s insurance programs, risk management framework, and claims operations...Show more
    Last updated: 9 days ago • Promoted
    Head of East Coast Drilling (Director)

    Head of East Coast Drilling (Director)

    Dandelion Energy • Peekskill, NY, US
    Full-time
    Dandelion Energy is transforming how homes are heated and cooled—starting from (below) the ground up.As the nation's leading residential geothermal company, we design, install, and mainta...Show more
    Last updated: 6 days ago • Promoted
    Licensed Relationship Manager

    Licensed Relationship Manager

    Hudson Valley Credit Union • Chester, NY, United States
    Full-time
    Hudson Valley Credit Union is currently recruiting for the position of Relationship Manager.Provide superior member service through efficient and accurate transaction processing and applying a cons...Show more
    Last updated: 30+ days ago • Promoted
    Region Relationship Advisor

    Region Relationship Advisor

    Hudson Valley Credit Union • Brewster, NY, United States
    Full-time
    Provide highest level member service through efficient, accurate transaction processing and applying a consultative needs-based sales approach, focused on establishing new member relationships, and...Show more
    Last updated: 30+ days ago • Promoted
    Trauma Medical Director / Acute Care Surgeon

    Trauma Medical Director / Acute Care Surgeon

    Northwell Health Physician Partners • Mount Kisco, US
    Full-time
    Northwell Health is seeking a full-time academic Trauma Medical Director / Acute Care Surgeon BE / BC in Surgical Critical Care / Trauma Surgery to join the faculty at our Northern Westchester campus (in...Show more
    Last updated: 30+ days ago • Promoted
    Call Center Agent (Canada)

    Call Center Agent (Canada)

    24 Hours Group • Staten Island, NY, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show more
    Last updated: 19 days ago • Promoted
    Call Center Agent (Guatemala)

    Call Center Agent (Guatemala)

    24 Hours Group • Staten Island, NY, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Duties and responsibilities include managing a whole lot of incoming and outgoing calls in ...Show more
    Last updated: 19 days ago • Promoted