Patient Access Representative

Description

Nashville General Hospital is hiring for a Patient Access Representative for Patient Access Services as a full-time job in Nashville Tennessee.

The Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service setting the standard. This position greets customers and subsequently provides the highest level of customer service possible. Performs timely and accurate registrations scheduling complete benefit verification patient education (regarding benefits) scanning faxing and appropriate authorizations and referrals for services.

Patient Service Representative Roles & Responsibilities :

• Customer Service - Treats all customers with dignity respect and courtesy at ALL times while proactively assisting customers as needed.
• Scheduling - Schedules surgery / procedures PAT appointments and 1st post-op visit with appropriate services. Communicates appointments to patients physicians and others as required. Maintains department data base as back up. Acts as liaison to facilitate communications between physicians patient / families PAT OR patient access patient accounts payors and outside customers.
• Department Responsibilities - Follows hospital and departmental rules and regulations by adhering to policies / procedures such as confidentiality code of conduct attendance and payroll policies. Maintains a safe and clean patient care area. Uses work time productively

Required Skills & Qualifications :

About Nashville General Hospital

Nashville General Hospital (NGH) is Nashvilles original community- based hospital. Joint Commission accredited NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved while also providing care to all segments of the community

Our benefits include :

Join our team at Nashville General Hospital. Apply today!

Nashville General Hospital is an Equal Opportunity Employer / Disability / Veteran.

We are an E-Verify employer.

For more information please click on the following links :

E-Verify Participation Poster : English Spanish

E-Verify Right to Work Poster : English Spanish

Required Experience :

Unclear Seniority

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Full-Time

Experience : years

Vacancy : 1